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Customer service, office and clerical in Illinois: what is on the WIOA training list, what it cost, what it produced
237 programs on Illinois’s list carry an occupation code in this family. Each row is one program as its provider reported it to the state and the state to the U.S. Department of Labor: the credential, the length, how many people exited, how many completed, how many were employed two quarters later, their median quarterly earnings, and what the program received per publicly funded participant. Rows are in city order — an order, not a ranking. Snapshot taken 2026-09-02.
The Department of Labor flags Illinois’s data. Its own site says: “States with known data quality concerns include the following: Alabama, Colorado, District of Columbia, Illinois, Louisiana, New Jersey, New York, and Puerto Rico. Data from such states largely remains available on trainingproviderresults.gov. Additionally, Oklahoma has not submitted data yet for PY 2024, and therefore has no data available at this time.” Read every Illinois figure on this page with that sentence in mind.
Other families in Illinois:
Customer service, office and clerical 237 programs
Counted here: every occupation in SOC major group 43 (office and administrative support), which holds the seed occupations of the free audits — customer service representatives, bookkeeping clerks, receptionists, data-entry keyers. A program appears when any of the up-to-three occupation codes its provider reported matches.
| Program (provider’s page) · credential · occupation code | Provider · city | Length | Exited | Completed | Employed Q2 after exit | Median earnings, Q2 after exit (one quarter) | Avg ITA $ per WIOA participant | Tuition & fees, non-WIOA |
|---|---|---|---|---|---|---|---|---|
| Administrative Specialist Program | CALC Institute of Technology | 40 wk · 40 hrs | — | — | — | — | — | $8 |
| Accounting--Certificate | John A. Logan Community College | 64 wk · 40 hrs | — | — | — | — | — | $4 |
| Accounting--Degree | John A. Logan Community College | 64 wk · 40 hrs | — | — | — | — | — | $4 |
| Administrative Assistant--Degree | John A. Logan Community College | 64 wk · 40 hrs | 16 | — | 89% | $7,066 | — | $4 |
| Bookkeeper-Clerical Studies--Certificate | John A. Logan Community College | 32 wk · 40 hrs | — | — | — | — | — | $4 |
| Medical Clerk | John A. Logan Community College | 32 wk · 40 hrs | — | — | — | — | — | $4 |
| Office Assistant | John A. Logan Community College | 32 wk · 40 hrs | — | — | — | — | — | $4 |
| Accounting Specialist | Nimble Professional Services | 64 wk · 40 hrs | — | — | — | — | — | $0 |
| Accounting - Certificate | Kaskaskia College | 48 wk · 40 hrs | — | — | — | — | — | $4 |
| Medical Office Personnel | Kaskaskia College | 40 wk · 40 hrs | — | — | — | — | — | $4 |
| Dental Administrative Assistant Training Program | Believers and Achievers Development | 12 wk · 40 hrs | — | — | — | — | — | $8 |
| Accounting Certificate | Parkland College | 40 wk · 40 hrs | — | — | — | — | — | $4 |
| Accounting Technologies | Parkland College | 64 wk · 40 hrs | — | — | — | — | — | $4 |
| Business Administrative Technology Associates | Parkland College | 91 wk · 40 hrs | — | — | — | — | — | $4 |
| Business Administrative Technology: Bookkeeping Office Asst. | Parkland College | 32 wk · 40 hrs | — | — | — | — | — | $4 |
| Medical Billing and Coding | Parkland College | 20 wk · 40 hrs | — | — | — | — | — | $1 |
| Accounting Assistant / Bookkeeper | America Business College Inc | 16 wk · 40 hrs | — | — | — | — | — | $8 |
| BS in Business and Administration-Accounting | Chicago State University | 120 wk · 40 hrs | — | — | — | — | — | $4 |
| BS in Business and Administration-Finance | Chicago State University | 120 wk · 40 hrs | — | — | — | — | — | $4 |
| Certified Admin. Pro. W/ MOS Expert (voucher included) | Chicago State University | 52 wk · 40 hrs | — | — | — | — | — | $1 |
| Administrative Assistant Program-CTS | Computer Training Source Inc. | 16 wk · 40 hrs | — | — | — | — | — | $8 |
| Administrative Professional Program-CTS | Computer Training Source Inc. | 40 wk · 40 hrs | — | — | — | — | — | $8 |
| Bookkeeping Specialist | Computer Training Source Inc. | 12 wk · 40 hrs | — | — | — | — | — | $8 |
| Executive Assistant Training Program | Computer Training Source Inc. | 12 wk · 40 hrs | — | — | — | — | — | $8 |
| Microsoft Office Specialist (MOS) Program | Computer Training Source Inc. | 12 wk · 40 hrs | — | — | — | — | — | $8 |
| Microsoft Office Specialist/Computer Repair (A+) | Computer Training Source Inc. | 16 wk · 40 hrs | — | — | — | — | — | $8 |
| QuickBooks ProAdvisor Training Program | Computer Training Source Inc. | 16 wk · 40 hrs | — | — | — | — | — | $8 |
| QuickBooks Specialist Training Program | Computer Training Source Inc. | 12 wk · 40 hrs | — | — | — | — | — | $8 |
| American Payroll Association PayTrain Certificate | DePaul University | 22 wk · 40 hrs | — | — | — | — | — | $1 |
| Shipping & Receiving Training Program | Greater West Town Project - Youth | 12 wk · 40 hrs | — | — | — | — | — | $4 |
| Bookkeeping Certificate | Harry S. Truman College | 21 wk · 40 hrs | — | — | — | — | — | $4 |
| Business Admin (Salesforce MS Office & QuickBooks Combo) | IBTCareers | 16 wk · 40 hrs | — | — | — | — | — | $1 |
| Legal Secretary Certificate Course | Northeastern Illinois University | 7 wk · 40 hrs | — | — | — | — | — | $5 |
| Fork Lift Operation and Safety 848 | Olive Harvey College | 1 wk · 30 hrs | — | — | — | — | — | $1 |
| Accounting AC | Wright College - North Campus | 48 wk · 40 hrs | — | — | — | — | — | $1 |
| Accounting BC | Wright College - North Campus | 32 wk · 40 hrs | — | — | — | — | — | $1 |
| Accounting and Business Management AAS | Prairie State College | 96 wk · 40 hrs | — | — | — | — | — | $4 |
| Accounting Certificate | Prairie State College | 52 wk · 40 hrs | — | — | — | — | — | $4 |
| Accounting Program | Morton College | 32 wk · 40 hrs | — | — | — | — | — | $8 |
| Accounts Payable Specialist Cert. with Microsoft Excel | Morton College | 36 wk · 40 hrs | — | — | — | — | — | $1 |
| Certified Administrative Professional (Voucher Included) | Morton College | 24 wk · 40 hrs | — | — | — | — | — | $1 |
| Electronic Records Management | Morton College | 16 wk · 40 hrs | — | — | — | — | — | $8 |
| Freight Broker/Agent Training Online | Morton College | 26 wk · 40 hrs | — | — | — | — | — | $1 |
| Medical Administrative Assistant | Morton College | 32 wk · 40 hrs | — | — | — | — | — | $1 |
| Office Technology Specialist | Morton College | 48 wk · 40 hrs | — | — | — | — | — | $8 |
| Accounting (AAS) | McHenry County College | 80 wk · 40 hrs | — | — | — | — | — | $4 |
| Accounting Certificate | McHenry County College | 48 wk · 40 hrs | 23 | 13% | 75% | $12,141 | $1 | $4 |
| Administrative Office Skills - ICAPS | McHenry County College | 32 wk · 40 hrs | — | — | — | — | — | $4 |
| Administrative Office Technologies (AAS) | McHenry County College | 64 wk · 40 hrs | — | — | — | — | — | $4 |
| Administrative Office Technologies Certificate | McHenry County College | 48 wk · 40 hrs | 18 | — | 80% | $8,349 | — | $4 |
| CBCS Cert Medical Admin Asst w/Medical Billing&Coding | McHenry County College | 52 wk · 40 hrs | — | — | — | — | — | $1 |
| CBCS Medical Billing & Coding | McHenry County College | 52 wk · 40 hrs | — | — | — | — | — | $1 |
| Certified Health Unit Coordinator Voucher Included | McHenry County College | 26 wk · 40 hrs | — | — | — | — | — | $1 |
| Certified Medical Administrative Assistant - (CMAA) | McHenry County College | 24 wk · 16 hrs | — | — | — | — | — | $1 |
| Freight Broker Agent Training (online) | McHenry County College | 26 wk · 40 hrs | — | — | — | — | — | $1 |
| Medical Administration Certificate | McHenry County College | 32 wk · 40 hrs | — | — | — | — | — | $4 |
| Medical Billing and Coding Certificate | McHenry County College | 32 wk · 40 hrs | 34 | — | 86% | $9,707 | — | $4 |
| Microsoft Skills Certificate | McHenry County College | 32 wk · 40 hrs | — | — | — | — | — | $4 |
| Paralegal Studies (AAS) | McHenry County College | 64 wk · 40 hrs | 24 | — | 72% | $8,492 | — | $4 |
| Virtual Office Assistant Certificate | McHenry County College | 32 wk · 40 hrs | — | — | — | — | — | $4 |
| Accounting | Danville Area Community College | 100 wk · 40 hrs | — | — | — | — | — | $4 |
| Accounting Certificate | Danville Area Community College | 54 wk · 40 hrs | — | — | — | — | — | $4 |
| Advanced Office Assistant | Danville Area Community College | 18 wk · 40 hrs | — | — | — | — | — | $4 |
| Business Administration Technology | Danville Area Community College | 100 wk · 40 hrs | — | — | — | — | — | $4 |
| Office Assistant Certificate | Danville Area Community College | 18 wk · 40 hrs | — | — | — | — | — | $4 |
| Accounting BS | Millikin University | 128 wk · 40 hrs | — | — | — | — | — | $4 |
| PayTrain Fundamentals | Northern Illinois University | 10 wk · 30 hrs | — | — | — | — | — | $1 |
| Political Science B.A. or B.S. | Northern Illinois University | 128 wk · 40 hrs | — | — | — | — | — | $4 |
| Bookkeeping(Accounting) Certificate | Sauk Valley Community College | 32 wk · 40 hrs | — | — | — | — | — | $4 |
| Medical Assistant | Illinois Central College | 56 wk · 40 hrs | — | — | — | — | — | $4 |
| Accounting AAS | Elgin Comm. College District #509 | 64 wk · 40 hrs | — | — | — | — | — | $1 |
| Bookkeeping VS | Elgin Comm. College District #509 | 31 wk · 40 hrs | — | — | — | — | — | $1 |
| Certified Medical Administrative Assistant (CMAA) | Elgin Comm. College District #509 | 11 wk · 40 hrs | — | — | — | — | — | $8 |
| Supervisory & Administrative Management VS | Elgin Comm. College District #509 | 32 wk · 40 hrs | — | — | — | — | — | $1 |
| Supervisory and Administrative Management BVS | Elgin Comm. College District #509 | 16 wk · 40 hrs | — | — | — | — | — | $4 |
| Accounting Certificate | Highland Community College | 60 wk · 40 hrs | — | — | — | — | — | $4 |
| Accounting Degree (A.A.S.) | Highland Community College | 104 wk · 40 hrs | — | — | — | — | — | $4 |
| Accounting: Quickbooks Professional | Highland Community College | 32 wk · 40 hrs | — | — | — | — | — | $4 |
| Certified Administrative Profession with (MOS) Associate | Highland Community College | 52 wk · 40 hrs | — | — | — | — | — | $1 |
| Certified Administrative Professional with MOS Expert | Highland Community College | 52 wk · 40 hrs | — | — | — | — | — | $1 |
| Certified Bookkeeper | Highland Community College | 26 wk · 40 hrs | — | — | — | — | — | $1 |
| Certified Medical Admin Assist with Medical Billing/Coding | Highland Community College | 52 wk · 40 hrs | — | — | — | — | — | $1 |
| Certified Medical Administrative Assistant (CMAA) | Highland Community College | 26 wk · 40 hrs | — | — | — | — | — | $1 |
| AAS/Accounting (incl. stackable Certificate) | Carl Sandburg College | 64 wk · 40 hrs | — | — | — | — | — | $4 |
| AAS/Admin/Med Ofc Prof (incl. stackable Cert/Admin Ofc Asst) | Carl Sandburg College | 64 wk · 40 hrs | — | — | — | — | — | $4 |
| Certificate/Medical Office Assistant | Carl Sandburg College | 48 wk · 40 hrs | — | — | — | — | — | $4 |
| Accountancy AAS Degree | College Of DuPage | 120 wk · 40 hrs | 229 | — | 73% | $10,978 | $1 | $4 |
| Accounting Bookkeeping Certificate | College Of DuPage | 24 wk · 40 hrs | 229 | — | 73% | $10,978 | $1 | $4 |
| Accounting Specialist Certificate | College Of DuPage | 24 wk · 40 hrs | — | — | — | — | — | $8 |
| Administrative Assist. & Meeting/Event Planning Certificate | College Of DuPage | 72 wk · 40 hrs | — | — | — | — | — | $4 |
| Administrative Support Specialist Certificate | College Of DuPage | 72 wk · 40 hrs | — | — | — | — | — | $4 |
| Advanced Accounting Certificate | College Of DuPage | 72 wk · 40 hrs | — | — | — | — | — | $4 |
| Business Environment and Concepts Certificate | College Of DuPage | 48 wk · 40 hrs | — | — | — | — | — | $4 |
| Business Productivity Software Certificate | College Of DuPage | 48 wk · 40 hrs | — | — | — | — | — | $4 |
| Executive Assistant AAS Degree | College Of DuPage | 120 wk · 40 hrs | — | — | — | — | — | $4 |
| Health Care Office Assistant Certificate | College Of DuPage | 32 wk · 40 hrs | — | — | — | — | — | $4 |
| Human Resource Management Certificate | College Of DuPage | 24 wk · 40 hrs | 27 | — | 92% | $13,126 | — | $4 |
| Intuit QuickBooks Online Plus | College Of DuPage | 52 wk · 40 hrs | 229 | — | 73% | $10,978 | $1 | $5 |
| Medical Billing Specialist | College of Dupage | 48 wk · 40 hrs | — | — | — | — | — | $0 |
| Medical Office Certificate | College Of DuPage | 48 wk · 40 hrs | — | — | — | — | — | $4 |
| Meeting & Event Planning Certificate | College Of DuPage | 48 wk · 40 hrs | — | — | — | — | — | $4 |
| Microsoft Excel | College Of DuPage | 6 wk · 30 hrs | — | — | — | — | — | $1 |
| Microsoft Office 365 - Suite 2021 Online | College Of DuPage | 24 wk · 40 hrs | 30 | — | 64% | $8,596 | $1 | $5 |
| Office Technology Specialist Certificate | College Of DuPage | 48 wk · 40 hrs | 30 | — | 64% | $8,596 | — | $4 |
| Paraprofessional Accountant Certificate | College Of DuPage | 72 wk · 40 hrs | 229 | 1% | 73% | $10,978 | $1 | $4 |
| Administrative Professional AAS 22SM | College of Lake County | 64 wk · 40 hrs | — | — | — | — | — | $4 |
| General Office Expert Certificate 22SN | College of Lake County | 16 wk · 40 hrs | — | — | — | — | — | $4 |
| Medical Billing Specialist Cert 21HN | College of Lake County | 32 wk · 40 hrs | — | — | — | — | — | $4 |
| Supervision Cert BUS 22BK | College of Lake County | 32 wk · 40 hrs | — | — | — | — | — | $4 |
| Certified Billing & Coding Specialist | Illinois Health Careers | 16 wk · 40 hrs | — | — | — | — | — | $1 |
| Medical Office Administrative Assistant | Illinois Health Careers | 12 wk · 8 hrs | — | — | — | — | — | $1 |
| Agile project Management (SAFe or DevOps) | COMNet Group Inc. | 4 wk · 40 hrs | — | — | — | — | — | $8 |
| Agile Project Management using SCRUM (CSM) or DASM or PMI | COMNet Group Inc. | 1 wk · 40 hrs | — | — | — | — | — | $8 |
| Certified Business Analyst/Amazon Web Services (AWS) | COMNet Group Inc. | 8 wk · 40 hrs | — | — | — | — | — | $8 |
| Help Desk Professional Comprehensive | COMNet Group Inc. | 7 wk · 40 hrs | — | — | — | — | — | $8 |
| Network+ | COMNet Group Inc. | 1 wk · 40 hrs | — | — | — | — | — | $8 |
| Oracle Database Administration (DBA) 12C or later | COMNet Group Inc. | 4 wk · 40 hrs | — | — | — | — | — | $8 |
| Project Management Professional (PMP) | COMNet Group Inc. | 8 wk · 35 hrs | — | — | — | — | — | $8 |
| Quality Assurance QA -Manual and Automation Testing | COMNet Group Inc. | 8 wk · 40 hrs | — | — | — | — | — | $8 |
| Salesforce Administration and Application Developer | COMNet Group Inc. | 8 wk · 40 hrs | — | — | — | — | — | $8 |
| SAP HANA or CRM or HCM or MM or SD or FICO or PP or QM | COMNet Group Inc. | 8 wk · 40 hrs | — | — | — | — | — | $8 |
| Security+ | COMNet Group Inc. | 1 wk · 40 hrs | — | — | — | — | — | $8 |
| Technical Business Management (Technical Management) | COMNet Group Inc. | 12 wk · 40 hrs | — | — | — | — | — | $8 |
| Web Design and Development | COMNet Group Inc. | 8 wk · 40 hrs | — | — | — | — | — | $8 |
| Financial Associate | Rend Lake College | 32 wk · 40 hrs | — | — | — | — | — | $4 |
| Microsoft User Certificate | Rend Lake College | 48 wk · 40 hrs | — | — | — | — | — | $8 |
| Office Technologies Assistant | Rend Lake College | 32 wk · 40 hrs | — | — | — | — | — | $8 |
| Administrative Professional (CAC)-CO810 | Joliet Junior College | 78 wk · 40 hrs | 16 | — | 78% | $10,092 | — | $1 |
| Administrative Professional (AAS)-CO809 | Joliet Junior College | 104 wk · 40 hrs | 16 | — | 78% | $10,092 | — | $1 |
| Health Information Management Technology (AAS)-CO525 | Joliet Junior College | 104 wk · 40 hrs | — | — | — | — | — | $1 |
| Medical Coding Specialist (CAC)-CO520 | Joliet Junior College | 78 wk · 40 hrs | — | — | — | — | — | $1 |
| Business Advanced Certificate | Kankakee Community College | 30 wk · 40 hrs | — | — | — | — | — | $4 |
| Business Associates Degree | Kankakee Community College | 72 wk · 40 hrs | 42 | — | 76% | $9,142 | $1 | $4 |
| Hospitality Operations Certificate | Kankakee Community College | 32 wk · 40 hrs | — | — | — | — | — | $4 |
| Manufacturing Logistics Certificate | Kankakee Community College | 32 wk · 40 hrs | — | — | — | — | — | $4 |
| Manufacturing TWDL II Advanced Certificate | Kankakee Community College | 64 wk · 40 hrs | — | — | — | — | — | $4 |
| Bachelor's in Accounting | DeVry University and its Keller Graduate School of Management | 156 wk · 12 hrs | 102 | 9% | — | — | — | $61,710 |
| Bachelor Of Business Administration | Western Illinois University | 144 wk · 40 hrs | — | — | — | — | — | $4 |
| Administrative Assistant Certificate | Kishwaukee College | 34 wk · 40 hrs | — | — | — | — | — | $1 |
| Administrative Professionals | Kishwaukee College | 68 wk · 40 hrs | — | — | — | — | — | $1 |
| Application Specialist Certificate | Kishwaukee College | 17 wk · 40 hrs | — | — | — | — | — | $1 |
| Medical Billing And Coding Certificate | Kishwaukee College | 46 wk · 40 hrs | — | — | — | — | — | $5 |
| Administrative Assistant | Daughters of Destiny | 26 wk · 40 hrs | — | — | — | — | — | $1 |
| Executive Assistant | Daughters of Destiny | 26 wk · 40 hrs | — | — | — | — | — | $1 |
| Office Support Assistant | Daughters of Destiny | 26 wk · 40 hrs | — | — | — | — | — | $1 |
| Receptionist | Daughters of Destiny | 26 wk · 40 hrs | — | — | — | — | — | $1 |
| Accounting (022) | Lake Land College | 64 wk · 40 hrs | — | — | — | — | — | $8 |
| Accounting (922) | Lake Land College | 40 wk · 40 hrs | — | — | — | — | — | $8 |
| Accounting AAS.ACC | Lake Land College | 64 wk · 40 hrs | — | — | — | — | — | $4 |
| Computer Applications Specialist | Lake Land College | 16 wk · 40 hrs | — | — | — | — | — | $8 |
| Office Assistant - Executive | Lake Land College | 64 wk · 40 hrs | — | — | — | — | — | $8 |
| Office Assistant-Legal | Lake Land College | 64 wk · 40 hrs | — | — | — | — | — | $4 |
| Office Assistant-Medical | Lake Land College | 64 wk · 40 hrs | — | — | — | — | — | $4 |
| Office Manager | Lake Land College | 64 wk · 40 hrs | — | — | — | — | — | $8 |
| Office Support Spec-Medical | Lake Land College | 16 wk · 40 hrs | — | — | — | — | — | $4 |
| Accounting Specialist | Black Hawk College | 64 wk · 40 hrs | — | — | — | — | — | $4 |
| Administrative Assisting | Black Hawk College | 64 wk · 40 hrs | — | — | — | — | — | $1 |
| Health Information Management (HIM) | Black Hawk College | 64 wk · 40 hrs | — | — | — | — | — | $1 |
| Administrative Support Essentials Certificate | College Of DuPage | 48 wk · 40 hrs | — | — | — | — | — | $4 |
| Accounting Financial Accounting Sequence (BS) | Illinois State University | 144 wk · 40 hrs | — | — | — | — | — | $4 |
| Finance General Finance Sequence (B.S.) | Illinois State University | 144 wk · 40 hrs | — | — | — | — | — | $4 |
| Insurance (B.S.) | Illinois State University | 144 wk · 40 hrs | — | — | — | — | — | $4 |
| MOS Master Certification | MicroTrain Technologies | 12 wk · 40 hrs | — | — | — | — | — | $8 |
| MOS Master Certification + | MicroTrain Technologies | 12 wk · 40 hrs | — | — | — | — | — | $8 |
| Office Administration/Assistant Accounting and Bookkeeping | MicroTrain Technologies | 20 wk · 40 hrs | — | — | — | — | — | $5 |
| Office Management | MicroTrain Technologies | 32 wk · 40 hrs | — | — | — | — | — | $5 |
| Office Technologies Fundamentals | MicroTrain Technologies | 24 wk · 40 hrs | — | — | — | — | — | $5 |
| Office Technologies Fundamentals +1 | MicroTrain Technologies | 30 wk · 40 hrs | — | — | — | — | — | $5 |
| Office Technologies Fundamentals +2 | MicroTrain Technologies | 36 wk · 40 hrs | — | — | — | — | — | $5 |
| Medical Office Specialist | CALC Institute of Technology | 40 wk · 40 hrs | — | — | — | — | — | $8 |
| Accounting | Illinois Valley Community College | 64 wk · 40 hrs | — | — | — | — | — | $4 |
| Accounting Certificate - Basic | Illinois Valley Community College | 48 wk · 40 hrs | — | — | — | — | — | $4 |
| Advanced Accounting Certificate | Illinois Valley Community College | 64 wk · 40 hrs | — | — | — | — | — | $4 |
| Office Professional II | Illinois Valley Community College | 56 wk · 40 hrs | — | — | — | — | — | $4 |
| Accounting | Illinois Eastern Community Colleges/OCC | 64 wk · 40 hrs | — | — | — | — | — | $4 |
| Professional Bookkeeper | Illinois Eastern Community Colleges/OCC | 32 wk · 40 hrs | — | — | — | — | — | $4 |
| Accounting Assistant Certificate | Harper College | 48 wk · 40 hrs | 29 | — | 85% | $16,822 | $1 | $4 |
| Accounting Bookkeeper/Clerk Certificate | Harper College | 32 wk · 40 hrs | 127 | — | 66% | $10,574 | — | $4 |
| Administrative Assistant Certificate | Harper College | 32 wk · 40 hrs | — | — | — | — | — | $4 |
| Advanced Accounting Bookkeeper/Clerk Certificate | Harper College | 32 wk · 40 hrs | — | — | — | — | — | $4 |
| Financial Management Certificate | Harper College | 32 wk · 40 hrs | — | — | — | — | — | $4 |
| Microsoft Office Admin + MOS Exam + Elect Bookkeeping | Harper College | 20 wk · 40 hrs | — | — | — | — | — | $4 |
| Accounting Assistant/Clerk | Moraine Valley Community College | 48 wk · 40 hrs | 17 | — | 71% | $9,057 | — | $4 |
| Advanced Supply Chain Management | Moraine Valley Community College | 68 wk · 40 hrs | — | — | — | — | — | $4 |
| Data Entry ICAPS | Moraine Valley Community College | 16 wk · 8 hrs | — | — | — | — | — | $8 |
| Microsoft Office Specialist Certificate | Moraine Valley Community College | 48 wk · 40 hrs | — | — | — | — | — | $4 |
| Office Assistant Certificate | Harper College | 16 wk · 40 hrs | — | — | — | — | — | $4 |
| Medical Office Certificate - JWCC | John Wood Community College | 16 wk · 40 hrs | — | — | — | — | — | $4 |
| Office Technology - Administrative Assistant AAS | John Wood Community College | 64 wk · 40 hrs | — | — | — | — | — | $4 |
| Office Technology Certificate | John Wood Community College | 32 wk · 40 hrs | — | — | — | — | — | $4 |
| Office Technology: Medical Option AAS | John Wood Community College | 64 wk · 40 hrs | — | — | — | — | — | $4 |
| Logistics & Operations Management AAS | Workforce Development Center | 64 wk · 40 hrs | — | — | — | — | — | $4 |
| Logistics Certificate | Workforce Development Center | 32 wk · 40 hrs | — | — | — | — | — | $4 |
| C306A Accounting AssistantCertificate | Triton College | 52 wk · 40 hrs | — | — | — | — | — | $4 |
| Executive Assistant | Triton College | 52 wk · 40 hrs | — | — | — | — | — | $4 |
| Office Management | Illinois Eastern Community Colleges/LTC | 64 wk · 40 hrs | — | — | — | — | — | $4 |
| Accounting AAS | Rasmussen College | 66 wk · 40 hrs | — | — | — | — | — | $8 |
| Accounting Certificate | Rasmussen College | 33 wk · 40 hrs | — | — | — | — | — | $4 |
| Health Sciences - Associate of Applied Science Degree | Rasmussen College | 108 wk · 40 hrs | — | — | — | — | — | $4 |
| Medical Administrative Assistant - Certificate | Rasmussen College | 35 wk · 40 hrs | — | — | — | — | — | $4 |
| Medical Billing and Coding Certificate | Rasmussen College | 33 wk · 40 hrs | — | — | — | — | — | $4 |
| Medical Billing & Coding Program - HLT 069 | Rock Valley College | 14 wk · 40 hrs | — | — | — | — | — | $1 |
| Medical Coding Certificate #2605 | Rock Valley College | 32 wk · 40 hrs | — | — | — | — | — | $4 |
| Accounting and Payroll Clerk | Rockford Career College | 31 wk · 40 hrs | — | — | — | — | — | $4 |
| Medical Office Billing and Coding | Rockford Career College | 44 wk · 40 hrs | — | — | — | — | — | $4 |
| Certified Medical Administrative Assistant (CMAA) | Lewis University | 52 wk · 40 hrs | — | — | — | — | — | $1 |
| Certified Medical Administrative Assistant MBC | Lewis University | 52 wk · 40 hrs | — | — | — | — | — | $1 |
| Human Resources Management (Bachelor of Arts) | Lewis University | 80 wk · 40 hrs | — | — | — | — | — | $1 |
| Medical Billing and Coding | Lewis University | 52 wk · 40 hrs | — | — | — | — | — | $1 |
| Professional Bookkeeping with QuickBooks Online | Lewis University | 26 wk · 40 hrs | — | — | — | — | — | $1 |
| Society for Human Resource Management (SHRM Certification) | Lewis University | 14 wk · 40 hrs | — | — | — | — | — | $1 |
| Office Administration Program | IT Expert System Inc | competency-based | 38 | 100% | 43% | $1,133 | — | $8,000 |
| Administrative Assistant Certificate Program | Oakton College | 32 wk · 40 hrs | — | — | — | — | — | $4 |
| Executive Assistant Online- | Oakton College | 12 wk · 40 hrs | — | — | — | — | — | $1 |
| Microsoft Office Specialist Certificate (0306) | Oakton College | 16 wk · 40 hrs | — | — | — | — | — | $4 |
| Professional Accounting - CPA Preparation Certificate | Oakton College | 48 wk · 40 hrs | — | — | — | — | — | $4 |
| Accounting Certificate | South Suburban College | 48 wk · 40 hrs | — | — | — | — | — | $4 |
| Management-Administrative Assistant | South Suburban College | 48 wk · 40 hrs | — | — | — | — | — | $4 |
| Microsoft Office Suite Tools | South Suburban College | 32 wk · 40 hrs | — | — | — | — | — | $8 |
| Paralegal / Legal Assistant Certificate | South Suburban College | 80 wk · 40 hrs | — | — | — | — | — | $8 |
| Accounting Specialist Associate in Applied Science | Lincoln Land Community College | 64 wk · 40 hrs | — | — | — | — | — | $1 |
| Accounting (AAS) | Waubonsee Community College | 64 wk · 40 hrs | — | — | — | — | — | $4 |
| Accounting Certificate | Waubonsee Community College | 26 wk · 40 hrs | — | — | — | — | — | $4 |
| Office Software Specialist Certificate | Waubonsee Community College | 26 wk · 40 hrs | — | — | — | — | — | $4 |
| Payroll & Tax Accounting Certificate | Waubonsee Community College | 26 wk · 40 hrs | — | — | — | — | — | $4 |
| Accounting (AAS) | Shawnee Community College | 67 wk · 40 hrs | — | — | — | — | — | $4 |
| Medical Office Assistant | Shawnee Community College | 32 wk · 40 hrs | — | — | — | — | — | $4 |
| Bookkeeping w QuickBooks w Payroll Prtc & Mngmt (Voucher) | Governors State University | 52 wk · 40 hrs | — | — | — | — | — | $1 |
| Cert Med Admin Asst w Med Billing & Coding (GES 1015) | Governors State University | 52 wk · 40 hrs | — | — | — | — | — | $1 |
| Certified Medical Administrative Assistant GES147 | Governors State University | 26 wk · 40 hrs | — | — | — | — | — | $1 |
| Certified Supply Chain Prof + Freight Broker/Agent | Governors State University | 52 wk · 40 hrs | — | — | — | — | — | $1 |
| Medical Billing & Coding (Voucher Included) | Governors State University | 52 wk · 40 hrs | — | — | — | — | — | $1 |
| Payroll Manager | Governors State University | 52 wk · 40 hrs | — | — | — | — | — | $1 |
| Payroll Practice & Mgmt w Microsoft Excel (Voucher Included) | Governors State University | 52 wk · 40 hrs | — | — | — | — | — | $1 |
| Payroll Practice & Mngmt with Workforce Development Kit | Governors State University | 26 wk · 40 hrs | — | — | — | — | — | $1 |
| Management Certificate | College Of DuPage | 32 wk · 40 hrs | 168 | — | 71% | $11,517 | — | $4 |
| Microsoft Office Core Essentials | DONKA Inc. | 16 wk · 40 hrs | — | — | — | — | — | $4 |
Source and date: U.S. Department of Labor, Training Provider Results — the open program index behind trainingproviderresults.gov, snapshot taken 2026-09-02 (3,236 programs for Illinois in the index that day); the site states the data cover programs approved as of June 30, 2025 and outcomes for July 1, 2021 – June 30, 2025. Column definitions are the data dictionary’s (version 4.0): “Completed” = Percent of All Students who completed the program (DE122/DE121); “Employed Q2” = Percent of All Students Exiters who were employed in the 2nd Quarter after Exit (DE123/DE129); “Median earnings” = Median Earnings in the 2nd Quarter after Exit of All Students that are Employed in the 2nd Quarter after Exit (DE125) — one calendar quarter’s earnings, not a year’s; “Avg ITA $” = Average number of dollars the training program received from each WIOA participant Individual Training Account (ITA) during the time period (DE138/DE135); “Tuition” = Out-of-Pocket Cost for a Non-WIOA Participant: Tuition and Requested Fees (DE111) (books and supplies are reported separately and not shown). A dash means the federal file prints −1: Values displayed as "-1" indicate data that have been suppressed to protect confidentiality. Rows are ordered by city, then provider, then program — an order, not a ranking. Your local job center decides eligibility — this shows what is on the list and what it cost and produced, not whether you will be approved.
How the money works — the regulation, quoted
Federal WIOA Title I money pays a provider on the state list through an Individual Training Account; whether you get one is decided at your American Job Center after an assessment. Who may receive training services, in the regulation’s own words:
“Under WIOA sec. 134(c)(3)(A) training services may be made available to employed and unemployed adults and dislocated workers who: (a) A one-stop center or one-stop partner determines, after an interview, evaluation, or assessment, and career planning, are: (1) Unlikely or unable to obtain or retain employment that leads to economic self-sufficiency or wages comparable to or higher than wages from previous employment through career services; (2) In need of training services to obtain or retain employment leading to economic self-sufficiency or wages comparable to or higher than wages from previous employment; and (3) Have the skills and qualifications to participate successfully in training services; (b) Select a program of training services that is directly linked to the employment opportunities in the local area or the planning region, or in another area to which the individuals are willing to commute or relocate; (c) Are unable to obtain grant assistance from other sources to pay the costs of such training, including such sources as State-funded training funds, Trade Adjustment Assistance (TAA), and Federal Pell Grants established under title IV of the Higher Education Act of 1965, or require WIOA assistance in addition to other sources of grant assistance, including Federal Pell Grants (provisions relating to fund coordination are found at § 680.230 and WIOA sec. 134(c)(3)(B)); and (d) If training services are provided through the adult funding stream, are determined eligible in accordance with the State and local priority system in effect for adults under WIOA sec. 134(c)(3)(E) and § 680.600.”20 CFR 680.210 — Who may receive training services? (eCFR, title 20 up to date as of 2026-08-31) · fetched 2026-09-02 · FETCHED THIS BUILD
“For an official determination if you qualify for WIOA services, please contact your local American Job Center.”TrainingProviderResults.gov — WIOA Eligibility (U.S. Department of Labor, ETA) · fetched 2026-09-02 · BROWSER VERIFIED
Your local job center decides eligibility — this shows what is on the list and what it cost and produced, not whether you will be approved.
Where to go in Illinois
Eligibility is determined there, in person. URL pattern verified live 2026-09-02 for IL, NC, NJ, TX, CA, FL.
fetched 2026-09-02 · the page says: “Contact an Illinois workNet Center to learn about eligibility requirements and how to apply for services.”
URL pattern verified live 2026-09-02 for IL, NC, TX, CA, FL, NJ.
The Department of Labor’s own search over the same data as the tables on this site; fetched 2026-09-02.
What this page cannot know
- Whether you are eligible. Your local job center decides eligibility — this shows what is on the list and what it cost and produced, not whether you will be approved.
- Whether a listed program is still enrolling, at what price, or on the list today. The index reflects programs approved as of June 30, 2025; providers and states change lists between reports. Check the state list and the provider’s page before paying anyone.
- What you would earn. The earnings column is the median of one quarter’s earnings for people who were employed two quarters after exit — a record of others, not a forecast for you; where the state suppressed it, nothing is shown.
- Why a number is missing. “Data on trainingproviderresults.gov are suppressed from public view when any of the following occur: Data submitted for the program contains sample sizes that are too small to protect Personally Identifiable Information (PII); No data were reported for the program; or The Department identified significant data quality issues with the state submitted data.”
If you want the sequence, not the list
RetrainMap Directions is a dated 90-day plan for one occupation and one state — which route first, which office, which date, which document — with the funding steps in the order they pay and every figure sourced. $19, one-time. If you were laid off recently, tell us at checkout and the plan opens with a days 0–3 section: where to file for unemployment in Illinois, the state’s published weekly benefit floor and ceiling, the health-coverage windows quoted from the agencies, and the WARN-notice check. This page stays free either way.
Want this list narrowed to the one job you are aiming at, ranked by what each program produced, with a payback estimate against your pay? That is the $39 Retraining ROI report (free sample on that page).
About the $19 plan The $39 ROI report All four families in Illinois