Customer service, office and clerical in North Carolina: what is on the WIOA training list, what it cost, what it produced

131 programs on North Carolina’s list carry an occupation code in this family. Each row is one program as its provider reported it to the state and the state to the U.S. Department of Labor: the credential, the length, how many people exited, how many completed, how many were employed two quarters later, their median quarterly earnings, and what the program received per publicly funded participant. Rows are in city order — an order, not a ranking. Snapshot taken 2026-09-02.

Read this first. Your local job center decides eligibility — this shows what is on the list and what it cost and produced, not whether you will be approved. No promise is made here about money, seats, jobs or pay; the figures are what the providers reported, printed with their dates.

In this family, on the list131 programs

With an employment figure published65 of 131

With a per-participant ITA cost published10 of 131

With a tuition figure published131 of 131

Other families in North Carolina:

Healthcare support and nursing Skilled trades, including CDL truck driving IT support and administration All four, with counts

Customer service, office and clerical 131 programs

Counted here: every occupation in SOC major group 43 (office and administrative support), which holds the seed occupations of the free audits — customer service representatives, bookkeeping clerks, receptionists, data-entry keyers. A program appears when any of the up-to-three occupation codes its provider reported matches.

Filter by city, ZIP, provider or program:131 rows

Program (provider’s page) · credential · occupation code	Provider · city	Length	Exited	Completed	Employed Q2 after exit	Median earnings, Q2 after exit (one quarter)	Avg ITA $ per WIOA participant	Tuition & fees, non-WIOA
Accounting and Finance-AssociateAccounting and Finance · 13-2082 Tax Preparers; 15-2099 Mathematical Science Occupations, All Other; 43-3031 Bookkeeping, Accounting, and Auditing Clerks	Randolph Community CollegeAsheboro 27204	72 wk · 14 hrs	—	—	—	—	—	$5,435
Accounting and Finance-DiplomaAccounting and Finance · 13-2082 Tax Preparers; 15-2099 Mathematical Science Occupations, All Other; 43-3031 Bookkeeping, Accounting, and Auditing Clerks	Randolph Community CollegeAsheboro 27204	40 wk · 20 hrs	—	—	—	—	—	$6,035
Medical Office Administration - AASMedical Office Administration · 43-1011 First-Line Supervisors of Office and Administrative Support Workers	Randolph Community CollegeAsheboro 27204	72 wk · 13 hrs	—	—	—	—	—	$5,100
Medical Office Administration - CertCertificate · 43-1011 First-Line Supervisors of Office and Administrative Support Workers	Randolph Community CollegeAsheboro 27204	32 wk · 13 hrs	40	15%	45%	$5,956	—	$1,488
Medical Office Administration - DiplomaMedical Office Administration · 43-1011 First-Line Supervisors of Office and Administrative Support Workers	Randolph Community CollegeAsheboro 27204	40 wk · 18 hrs	—	—	—	—	—	$2,736
Accounting AAS DegreeAccounting · 13-2082 Tax Preparers; 15-2099 Mathematical Science Occupations, All Other; 43-3031 Bookkeeping, Accounting, and Auditing Clerks	ASHEVILLE-BUNCOMBE TECHNICAL COMMUNITY COLLEGEAsheville 28801	80 wk · 40 hrs	—	—	—	—	—	$5,951
Office Administration: General Office AAS DegreeOffice Administration : General Office · 43-1011 First-Line Supervisors of Office and Administrative Support Workers	ASHEVILLE-BUNCOMBE TECHNICAL COMMUNITY COLLEGEAsheville 28801	80 wk · 40 hrs	69	35%	65%	$9,158	—	$4,940
Office Management CertificateOffice Management Certificate · 43-6014 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive	ASHEVILLE-BUNCOMBE TECHNICAL COMMUNITY COLLEGEAsheville 28801	36 wk · 16 hrs	17	18%	63%	$23,890	—	$1,216
Banking Services Certificate (Includes Notary Public)Certified Bank Teller · 13-2072 Loan Officers; 43-3011 Bill and Account Collectors; 43-3071 Tellers	Central Piedmont Community CollegeCharlotte 28204	8 wk · 6 hrs	574	5%	43%	$2,481	—	$197
Professional Bookkeeper CertificateAmerican Institute of Professional Bookkeepers (AIPB) Designation: CPB · 43-3031 Bookkeeping, Accounting, and Auditing Clerks	Central Piedmont Community CollegeCharlotte 28204	11 wk · 5 hrs	157	62%	49%	$13,983	—	$1,053
Medical Office AdministrationAssociate's Degree · 43-1011 First-Line Supervisors of Office and Administrative Support Workers; 43-9199 Office and Administrative Support Workers, All Other	Haywood Community CollegeClyde 28721	80 wk · 40 hrs	92	39%	82%	$10,043	—	$5,168
Certified Medical Administrative Assistant with Medical Billing and Coding (Vouchers Included)Certified Medical Administrative Assistant (CMAA) · 43-6013 Medical Secretaries and Administrative Assistants	Western Carolina UniversityCullowhee 28723	52 wk · 10 hrs	—	—	—	—	—	$1,482
Accounting and Finance, Diploma (D25800)Accounting and Finance, Diploma (D25800) · 43-3031 Bookkeeping, Accounting, and Auditing Clerks	Gaston CollegeDallas 28034	42 wk · 44 hrs	21	19%	44%	$7,447	—	$3,754
Medical Office Administration-Billing and Coding Diploma (D25310MC)Diploma - Medical Billing and Coding · 29-2072 Medical Records Specialists; 31-9092 Medical Assistants; 43-1011 First-Line Supervisors of Office and Administrative Support Workers	Gaston CollegeDallas 28034	48 wk · 15 hrs	62	16%	86%	$8,356	—	$4,051
Medical Office Administration-General-Diploma (D25310GE)Medical Office Administration-General-Diploma (D25310GE) · 29-2072 Medical Records Specialists; 43-1011 First-Line Supervisors of Office and Administrative Support Workers; 43-4171 Receptionists and Information Clerks	Gaston CollegeDallas 28034	42 wk · 19 hrs	62	16%	86%	$8,356	—	$3,802
Office Administration, AAS (A25370)Office Administration, AAS (A25370) · 11-3012 Administrative Services Managers; 43-1011 First-Line Supervisors of Office and Administrative Support Workers; 43-3011 Bill and Account Collectors	Gaston CollegeDallas 28034	74 wk · 36 hrs	55	40%	87%	$12,204	—	$6,918
Accounting and Finance DegreeAssociate Degree · 43-3031 Bookkeeping, Accounting, and Auditing Clerks	Surry Community CollegeDobson 27017	96 wk · 24 hrs	—	—	—	—	—	$4,994
Associate in General EducationAssociate's of Arts · 41-1011 First-Line Supervisors of Retail Sales Workers; 43-6014 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive	Bladen Community CollegeDublin 28332	120 wk · 40 hrs	1,442	4%	80%	$12,621	—	$5,092
Medical Office AdministrationAssociate's Degree · 43-1011 First-Line Supervisors of Office and Administrative Support Workers	Bladen Community CollegeDublin 28332	64 wk · 18 hrs	89	19%	79%	$9,508	—	$6,665
Office AdministrationAssociate Degree Office Administration · 43-1011 First-Line Supervisors of Office and Administrative Support Workers; 43-6011 Executive Secretaries and Executive Administrative Assistants; 43-6014 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive	Bladen Community CollegeDublin 28332	64 wk · 18 hrs	21	33%	80%	$9,028	—	$6,665
Accounting and FinanceAssociate in Applied Science (AAS) · 13-2082 Tax Preparers; 15-2099 Mathematical Science Occupations, All Other; 43-3031 Bookkeeping, Accounting, and Auditing Clerks	Durham Technical Community CollegeDurham 27703	75 wk · 12 hrs	—	—	—	—	—	$5,092
Medical Billing and CodingAmerican Academy of Professional Coders · 29-2072 Medical Records Specialists; 43-9041 Insurance Claims and Policy Processing Clerks	Durham Technical Community CollegeDurham 27703	12 wk · 10 hrs	142	82%	44%	$11,878	—	$735
Office Administration TechnologyAssociate Degree · 43-6011 Executive Secretaries and Executive Administrative Assistants; 43-6014 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive	Durham Technical Community CollegeDurham 27703	120 wk · 46 hrs	16	31%	88%	$7,542	—	$5,016
Certified Medical Administrative Assistant with Medical Billing and CodingCertified Medical Administrative Assistant · 43-6013 Medical Secretaries and Administrative Assistants	North Carolina Central UniversityDurham, 27707	52 wk · 11 hrs	—	—	—	—	—	$3,695
Healthcare Management TechnologyAssociates Degree - Healthcare Management Technology · 43-1011 First-Line Supervisors of Office and Administrative Support Workers	FAYETTEVILLE TECHNICAL COMMUNITY COLLEGEFayetteville 28303	80 wk · 13 hrs	238	19%	73%	$14,658	—	$909
Medical Office AdministrationAssociates Degree - Medical Office Administration · 43-1011 First-Line Supervisors of Office and Administrative Support Workers	FAYETTEVILLE TECHNICAL COMMUNITY COLLEGEFayetteville 28303	64 wk · 13 hrs	861	13%	60%	$9,883	—	$4,816
Accounting AAS DegreeDegree · 13-2082 Tax Preparers; 43-3031 Bookkeeping, Accounting, and Auditing Clerks; 43-3051 Payroll and Timekeeping Clerks	Blue Ridge Community CollegeFlat Rock 28731	8 wk · 40 hrs	261	28%	83%	$16,990	—	$3,502
Medical Office AdministrationMOS Powerpoint Certification. MOS Excel Associate Certification. MOS Word Specialist Certification. MOS Word Expert Certification · 11-9111 Medical and Health Services Managers; 43-1011 First-Line Supervisors of Office and Administrative Support Workers; 43-6013 Medical Secretaries and Administrative Assistants	Blue Ridge Community CollegeFlat Rock 28731	75 wk · 16 hrs	—	—	—	—	—	$5,825
Office Administration-General Office AdministrationOffice Administration-General Office Administration · 43-6011 Executive Secretaries and Executive Administrative Assistants; 43-6014 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive	Blue Ridge Community CollegeFlat Rock 28731	80 wk · 12 hrs	58	62%	72%	$11,203	—	$2,297
Accounting and Finance AA/ASAccounting and Finance Degree · 13-2082 Tax Preparers; 43-3031 Bookkeeping, Accounting, and Auditing Clerks	WAYNE COMMUNITY COLLEGEGoldsboro 27534	76 wk · 14 hrs	—	—	—	—	—	$5,100
Business Administration, Human Resources Management Concentration A.A.S.A.A.S. Business Administration - Human Resources Management · 13-1071 Human Resources Specialists; 43-4161 Human Resources Assistants, Except Payroll and Timekeeping	Alamance Community CollegeGraham 27253	72 wk · 16 hrs	—	—	—	—	—	$5,338
Medical Office Administration General AASMedical Office Administration AAS Degree · 43-1011 First-Line Supervisors of Office and Administrative Support Workers	Alamance Community CollegeGraham 27253	80 wk · 15 hrs	193	21%	79%	$10,549	—	$5,548
Medical Office Administration Certificate - Medical Coding, Billing and InsuranceMedical Office Administration Certificate Medical Coding, Billing & Insurance · 43-1011 First-Line Supervisors of Office and Administrative Support Workers	Alamance Community CollegeGraham 27253	32 wk · 18 hrs	47	15%	73%	$10,515	—	$1,548
Medical Billing & CodingNHA Certified Billing & Coding Specialist (CBCS) · 43-3021 Billing and Posting Clerks; 43-6013 Medical Secretaries and Administrative Assistants	Greensboro CollegeGreensboro 27401	24 wk · 15 hrs	—	—	—	—	—	$4
911 Communications and Operations911 Communications and Operations · 43-5031 Public Safety Telecommunicators	Richmond Community CollegeHamlet 28345	75 wk · 13 hrs	—	—	—	—	—	$5,000
Banking FundamentalsCertificate of Completion · 13-2072 Loan Officers; 43-3011 Bill and Account Collectors; 43-3071 Tellers	Richmond Community CollegeHamlet 28345	17 wk · 6 hrs	41	63%	73%	$7,389	—	$180
Office AdministrationAssociate's in Arts Degree - Office Administration · 43-6011 Executive Secretaries and Executive Administrative Assistants; 43-6014 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive	Richmond Community CollegeHamlet 28345	80 wk · 17 hrs	—	—	—	—	—	$5,694
Substation Relay TechnologyElectric Utility and Relay Substation Technology · 17-2071 Electrical Engineers; 43-2099 Communications Equipment Operators, All Other; 49-1011 First-Line Supervisors of Mechanics, Installers, and Repairers	Richmond Community CollegeHamlet 28345	80 wk · 12 hrs	216	36%	64%	$14,078	—	$5,732
Accounting AASAssociate in Applied Science Degree in Accounting · 13-2082 Tax Preparers; 15-2099 Mathematical Science Occupations, All Other; 43-3031 Bookkeeping, Accounting, and Auditing Clerks	Vance-Granville Community CollegeHenderson 27537	64 wk · 17 hrs	—	—	—	—	—	$4,800
Accounting and Finance: Accounting General CertificateAccounting and Finance: Accounting General Certificate · 13-2082 Tax Preparers; 43-3031 Bookkeeping, Accounting, and Auditing Clerks	Catawba Valley Community CollegeHickory 28602	32 wk · 9 hrs	26	—	84%	$11,614	—	$1,226
Healthcare Management Technology - C25200Healthcare Management Technology: Healthcare Management Certificate · 43-6013 Medical Secretaries and Administrative Assistants	Catawba Valley Community CollegeHickory 28602	32 wk · 9 hrs	—	—	—	—	—	$1,560
Medical Office Administration (A25310)Associate in Applied Science in Medical Office Administration · 43-1011 First-Line Supervisors of Office and Administrative Support Workers	Catawba Valley Community CollegeHickory 28602	72 wk · 18 hrs	149	39%	80%	$10,121	$8,782	$5,764
Accounting - AssociateAssociate's Degree - Accounting · 13-2082 Tax Preparers; 15-2099 Mathematical Science Occupations, All Other; 43-3031 Bookkeeping, Accounting, and Auditing Clerks	Guilford Technical Community CollegeHigh Point 27260	80 wk · 14 hrs	—	—	—	—	—	$2,016
Medical Office Administration - A25310MAssociate's in Applied Science · 43-6013 Medical Secretaries and Administrative Assistants	Caldwell Community College and Technical InstituteHudson 28638	76 wk · 40 hrs	207	19%	77%	$13,529	—	$4,864
Medical Office Administration AASMedical Office Administration AAS Degree · 31-9092 Medical Assistants; 43-6013 Medical Secretaries and Administrative Assistants	Coastal Carolina Community CollegeJacksonville 28546	80 wk · 14 hrs	203	18%	61%	$9,500	—	$5,368
Office Administration AA/AS (A25370)Office Administration AAS (A25370) · 43-1011 First-Line Supervisors of Office and Administrative Support Workers; 43-6011 Executive Secretaries and Executive Administrative Assistants; 43-6014 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive	Coastal Carolina Community CollegeJacksonville 28546	76 wk · 16 hrs	59	29%	67%	$10,453	—	$5,464
Veterinary Office AssistantVeterinary Office Assistant Certificate of Completion · 31-9096 Veterinary Assistants and Laboratory Animal Caretakers; 43-6013 Medical Secretaries and Administrative Assistants	Coastal Carolina Community CollegeJacksonville 28546	32 wk · 9 hrs	170	81%	57%	$6,246	$1,100	$900
Accounting - AASAccounting · 13-2082 Tax Preparers; 43-3031 Bookkeeping, Accounting, and Auditing Clerks	James Sprunt Community CollegeKenansville 28349	80 wk · 13 hrs	—	—	—	—	—	$5,244
Office Administration AA/ASOffice Administration Degree · 43-1011 First-Line Supervisors of Office and Administrative Support Workers	James Sprunt Community CollegeKenansville 28349	72 wk · 12 hrs	83	5%	71%	$19,260	—	$6,080
911 Dispatch Academy WFD/CE911 Dispatch Academy · 43-5031 Public Safety Telecommunicators	Lenoir Community CollegeKinston 28502	12 wk · 20 hrs	21	48%	33%	$12,132	—	$180
Accounting - AA/ASAccounting - AA/AS · 13-2082 Tax Preparers; 43-3031 Bookkeeping, Accounting, and Auditing Clerks	Lenoir Community CollegeKinston 28502	72 wk · 12 hrs	—	—	—	—	—	$5,016
Healthcare Billing and Coding WFD/CEHealthcare Billing and Coding Certificate · 29-2072 Medical Records Specialists; 43-3021 Billing and Posting Clerks	Lenoir Community CollegeKinston 28502	11 wk · 8 hrs	176	47%	60%	$7,268	$330	$180
Medical Administrative Assistant CertificateCertified Medical Administration Assistant CMAA · 43-1011 First-Line Supervisors of Office and Administrative Support Workers	Lenoir Community CollegeKinston 28502	32 wk · 6 hrs	38	—	34%	$2,925	—	$185
Medical Office Administration AA/ASMedical Office Administration Degree · 43-6013 Medical Secretaries and Administrative Assistants	Lenoir Community CollegeKinston 28502	72 wk · 12 hrs	219	35%	78%	$9,900	—	$4,729
Office Administration (AAS)Office Administration AAS Degree · 43-1011 First-Line Supervisors of Office and Administrative Support Workers	Lenoir Community CollegeKinston 28502	80 wk · 13 hrs	72	38%	67%	$11,089	—	$5,565
Accounting and Finance AASAssociate in Applied Science Degree - Accounting and Finance · 13-2082 Tax Preparers; 15-2099 Mathematical Science Occupations, All Other; 43-3031 Bookkeeping, Accounting, and Auditing Clerks	Robeson Community CollegeLumberton 28360	64 wk · 16 hrs	—	—	—	—	—	$1,200
Business Administration, Banking and FinanceCertificate, diploma, or degree · 13-2072 Loan Officers; 43-3011 Bill and Account Collectors; 43-3071 Tellers	Robeson Community CollegeLumberton 28360	16 wk · 40 hrs	—	—	—	—	—	$1,200
Medical Office AdministrationAssociate's Degree · 11-3012 Administrative Services Managers; 43-1011 First-Line Supervisors of Office and Administrative Support Workers	Robeson Community CollegeLumberton 28360	72 wk · 25 hrs	173	18%	72%	$7,824	—	$3,910
General Office Administration Certificate- C25370AOffice Systems Certificate · 11-3012 Administrative Services Managers; 43-1011 First-Line Supervisors of Office and Administrative Support Workers; 43-6011 Executive Secretaries and Executive Administrative Assistants	McDowell Technical Community CollegeMarion 28752	32 wk · 8 hrs	—	—	—	—	—	$1,272
Office Administration Associate AA/ASOffice Administration Degree · 43-6011 Executive Secretaries and Executive Administrative Assistants; 43-6014 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive	Carteret Community CollegeMorehead City 28557	72 wk · 12 hrs	35	14%	75%	$8,324	—	$4,750
Medical Office AdministrationMedical Office Administration AA Degree · 43-1011 First-Line Supervisors of Office and Administrative Support Workers	Tri-County Community CollegeMurphy 28906	64 wk · 18 hrs	27	22%	56%	$8,507	—	$5,548
Office Systems Technology - AASOffice Systems Tech-AAS · 43-6011 Executive Secretaries and Executive Administrative Assistants; 43-6014 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive	Tri-County Community CollegeMurphy 28906	64 wk · 40 hrs	21	19%	84%	$10,765	—	$5,396
Accounting & Finance A25800 AA/ASAccounting and Finance Associate Degree · 11-3031 Financial Managers; 13-2011 Accountants and Auditors; 43-3031 Bookkeeping, Accounting, and Auditing Clerks	Craven Community CollegeNew Bern 28562	72 wk · 12 hrs	189	11%	61%	$10,674	—	$5,916
Medical Office Administration (A25310G)Medical Office Administration Degree · 43-6013 Medical Secretaries and Administrative Assistants	Craven Community CollegeNew Bern 28562	72 wk · 20 hrs	324	25%	67%	$11,498	—	$5,168
Medical Office Administration: Medical Billing & Coding (A25310F) AA/ASMedical Office Administration: Billing & Coding Degree · 43-1011 First-Line Supervisors of Office and Administrative Support Workers	Craven Community CollegeNew Bern 28562	80 wk · 22 hrs	—	—	—	—	—	$5,663
Accounting - AASAccounting · 13-2082 Tax Preparers; 15-2099 Mathematical Science Occupations, All Other; 43-3031 Bookkeeping, Accounting, and Auditing Clerks	Sandhills Community CollegePinehurst 28374	74 wk · 16 hrs	12	58%	—	—	—	$5,431
Medical Administrative Assistant-CertificateMedical Administrative Assistant-Certificate · 43-6013 Medical Secretaries and Administrative Assistants	Sandhills Community CollegePinehurst 28374	16 wk · 10 hrs	287	77%	73%	$5,931	—	$180
Medical Assisting Part 1Medical Assisting Part 1 Certificate of Completion · 31-9099 Healthcare Support Workers, All Other; 43-3021 Billing and Posting Clerks; 43-9199 Office and Administrative Support Workers, All Other	Sandhills Community CollegePinehurst 28374	20 wk · 20 hrs	—	—	—	—	—	$185
Medical Assisting Part 2Certificate · 31-9092 Medical Assistants; 43-3021 Billing and Posting Clerks; 43-9199 Office and Administrative Support Workers, All Other	Sandhills Community CollegePinehurst 28374	12 wk · 24 hrs	—	—	—	—	—	$206
Forklift OperatorForklift Operator · 37-2019 Building Cleaning Workers, All Other; 43-5071 Shipping, Receiving, and Inventory Clerks; 49-1011 First-Line Supervisors of Mechanics, Installers, and Repairers	Carolina Trucking Academy LLCRaleigh 27603	1 wk · 8 hrs	133	100%	—	—	—	$500
(An Online Self-Paced, Live Mentored Course PTLIM0007) Bookkeeping Administration - Live MentoredIntuit QuickBooks Certified User · 43-3031 Bookkeeping, Accounting, and Auditing Clerks	ProTrainRaleigh 27606	52 wk · 6 hrs	—	—	—	—	—	$2,999
(An Online, Self Paced Course PTBUS3066) Senior Professional in Human Resources (SPHR ) Exam PrepCertificate of Completion - HRCI Senior Professional in Human Resources (SPHR) · 11-3121 Human Resources Managers; 13-1071 Human Resources Specialists; 43-4161 Human Resources Assistants, Except Payroll and Timekeeping	ProTrainRaleigh 27606	52 wk · 10 hrs	—	—	—	—	—	$1,354
Associate Professional in Human Resources (aPHR ) Exam Prep - (PTBUS3055)HRCI Associate Professional in Human Resources (aPHR) · 11-3121 Human Resources Managers; 43-4161 Human Resources Assistants, Except Payroll and Timekeeping	ProTrainRaleigh 27606	52 wk · 12 hrs	—	—	—	—	—	$1,323
Bookkeeping Administration (PTFIN3012)Intuit QuickBooks Certified User Online · 43-3031 Bookkeeping, Accounting, and Auditing Clerks; 43-9111 Statistical Assistants	ProTrainRaleigh 27606	52 wk · 6 hrs	—	—	—	—	—	$3,061
Bookkeeping Administration Expert (PTFIN3011)Microsoft Office Specialist, Intuit QuickBooks Certified User · 13-2082 Tax Preparers; 43-3031 Bookkeeping, Accounting, and Auditing Clerks	ProTrainRaleigh 27606	52 wk · 10 hrs	—	—	—	—	—	$4,198
Medical Administrative Assistant (PTMED3016)NHA Certified Medical Administrative Assistant (CMAA) · 43-6013 Medical Secretaries and Administrative Assistants	ProTrainRaleigh 27606	52 wk · 5 hrs	—	—	—	—	—	$1,927
Medical Administrative Assistant - Live Online (PTHY1022)NHA Certified Medical Administrative Assistant (CMAA) · 43-6013 Medical Secretaries and Administrative Assistants	ProTrainRaleigh 27606	11 wk · 15 hrs	—	—	—	—	—	$2,309
Medical Billing and Coding - Live Online (PTHY1023)NHA Certified Billing and Coding Specialist (CBCS) · 29-2072 Medical Records Specialists; 29-9021 Health Information Technologists and Medical Registrars; 43-3021 Billing and Posting Clerks	ProTrainRaleigh 27606	16 wk · 10 hrs	20	65%	—	—	—	$3,500
Medical Billing and Coding Specialist (PTMED3004)Certified Billing and Coding Specialist (CBCS) · 29-2072 Medical Records Specialists; 43-3021 Billing and Posting Clerks	ProTrainRaleigh 27606	52 wk · 13 hrs	6	50%	—	—	—	$3,344
Associate Professional in Human Resources (PTBUS3055)Associate Professional in Human Resources ' (aPHR ') · 11-3121 Human Resources Managers; 13-1071 Human Resources Specialists; 43-4161 Human Resources Assistants, Except Payroll and Timekeeping	ProTrain CollegeRaleigh 27606	competency-based	—	—	—	—	—	$1,997
Associate Professional in Human Resources ® (aPHR ®) Exam Prep43-4161 Human Resources Assistants, Except Payroll and Timekeeping	ProTrain, LLCRaleigh 27606	competency-based	—	—	—	—	—	$1,599
Bookkeeping Administration43-3031 Bookkeeping, Accounting, and Auditing Clerks	ProTrain, LLCRaleigh 27606	competency-based	—	—	—	—	—	$2,960
Medical Records Specialist - NMWIOA001NHA Certified Billing and Coding Specialist (CBCS) · 31-9099 Healthcare Support Workers, All Other; 43-6013 Medical Secretaries and Administrative Assistants	ProTrain, LLCRaleigh 27606	52 wk · 10 hrs	—	—	—	—	—	$3,134
Medical Billing & codingNational Healthcare Association · 29-2072 Medical Records Specialists; 43-9041 Insurance Claims and Policy Processing Clerks	Shades Of PurpleRaleigh 27615	49 wk · 7 hrs	11	45%	42%	$8,044	$3,250	$2,500
BookkeepingCertificate Bookkeeping · 43-3031 Bookkeeping, Accounting, and Auditing Clerks	Wake Technical Community CollegeRaleigh 27603	32 wk · 18 hrs	442	17%	61%	—	—	$1,800
Accounting - Payroll Accounting Certificate (C25100P0)Payroll Accounting · 13-2082 Tax Preparers; 43-3031 Bookkeeping, Accounting, and Auditing Clerks; 43-3051 Payroll and Timekeeping Clerks	CENTRAL CAROLINA COMMUNITY COLLEGESanford 27330	32 wk · 12 hrs	—	—	—	—	—	$2,564
Accounting DegreeAccounting & Finance · 13-2082 Tax Preparers; 15-2099 Mathematical Science Occupations, All Other; 43-3031 Bookkeeping, Accounting, and Auditing Clerks	CENTRAL CAROLINA COMMUNITY COLLEGESanford 27330	75 wk · 12 hrs	—	—	—	—	—	$5,405
Accounting DiplomaAccounting & Finance Diploma · 13-2082 Tax Preparers; 15-2099 Mathematical Science Occupations, All Other; 43-3031 Bookkeeping, Accounting, and Auditing Clerks	CENTRAL CAROLINA COMMUNITY COLLEGESanford 27330	42 wk · 16 hrs	38	11%	56%	$9,273	—	$3,077
Associate in Healthcare Management TechnologyHealthcare Management Technology · 43-1011 First-Line Supervisors of Office and Administrative Support Workers	CENTRAL CAROLINA COMMUNITY COLLEGESanford 27330	75 wk · 12 hrs	46	7%	85%	$11,158	—	$4,996
Certified Medical Administrative Assistant (CMAA) + Medical Terminology (GES1058)Certified Medical Administrative Assistant (CMAA) · 43-6013 Medical Secretaries and Administrative Assistants	CENTRAL CAROLINA COMMUNITY COLLEGESanford 27330	36 wk · 6 hrs	—	—	—	—	—	$1,995
Certified Medical Administrative Assistant with Medical Billing and Coding (GES1015 - ONLINE)Certified Medical Administrative Assistant · 43-6013 Medical Secretaries and Administrative Assistants	CENTRAL CAROLINA COMMUNITY COLLEGESanford 27330	52 wk · 10 hrs	—	—	—	—	—	$3,500
Medical Office Administration - Heathcare Management, AAS (A25310H)Medical Office Administration - Heathcare Management, AAS (A25310H) · 43-1011 First-Line Supervisors of Office and Administrative Support Workers	Cleveland Community CollegeShelby 28152	74 wk · 21 hrs	159	23%	74%	$10,031	—	$5,602
Medical Office Administration - Medical Coding Certificate (C25310M)Medical Office Administration-Medical Coding · 43-1011 First-Line Supervisors of Office and Administrative Support Workers	Cleveland Community CollegeShelby 28152	32 wk · 12 hrs	30	—	44%	$7,366	—	$1,225
Medical Office Administration, AAS (A25310)Medical Office Administration, AAS (A25310) · 43-1011 First-Line Supervisors of Office and Administrative Support Workers	Cleveland Community CollegeShelby 28152	74 wk · 23 hrs	112	15%	70%	$9,328	—	$5,630
Medical Office Administration-Medical Auditing and Compliance, AAS (A25310A)Medical Office Administration-Medical Auditing and Compliance, AAS (A25310A) · 43-1011 First-Line Supervisors of Office and Administrative Support Workers	Cleveland Community CollegeShelby 28152	74 wk · 22 hrs	—	—	—	—	—	$5,602
Office Management Diploma (D25370A)Office Management Diploma · 11-3012 Administrative Services Managers; 43-1011 First-Line Supervisors of Office and Administrative Support Workers	Cleveland Community CollegeShelby 28152	42 wk · 19 hrs	—	—	—	—	—	$3,226
Accounting and Finance - AASAAS in Accounting and Finance · 13-2082 Tax Preparers; 43-3031 Bookkeeping, Accounting, and Auditing Clerks; 43-3051 Payroll and Timekeeping Clerks	Johnston Community CollegeSmithfield 27577	64 wk · 17 hrs	—	—	—	—	—	$5,405
Associates in Paralegal TechnologyAssociates in Paralegal Technology · 43-6012 Legal Secretaries and Administrative Assistants	Johnston Community CollegeSmithfield 27577	80 wk · 13 hrs	17	24%	21%	$12,607	—	$1,008
Paralegal TechnologyParalegal Technology CERTIFICATE · 43-6012 Legal Secretaries and Administrative Assistants	Johnston Community CollegeSmithfield 27577	16 wk · 6 hrs	16	38%	80%	$14,401	—	$1,008
Medical Office Administration Medical Billing and CodingMedical Office Administration Medical Billing and Coding · 31-9099 Healthcare Support Workers, All Other; 43-6013 Medical Secretaries and Administrative Assistants	Isothermal Community CollegeSpindale 28160	72 wk · 20 hrs	107	38%	68%	$11,273	—	$5,320
Medical Office Healthcare Billing and Coding CertificateMedical Office Healthcare Billing and Coding · 31-9099 Healthcare Support Workers, All Other; 43-6013 Medical Secretaries and Administrative Assistants	Isothermal Community CollegeSpindale 28160	32 wk · 9 hrs	37	16%	38%	$1,875	$2,368	$1,368
Medical Office Administrative Staff TrainingNHA Certified Medical Administrative Assistant (CMAA) · 43-6013 Medical Secretaries and Administrative Assistants	Mitchell Community CollegeStatesville 28677	38 wk · 10 hrs	—	—	—	—	—	$283
Medical Billing and Coding SpecialistCertified Billing and Coding Specialist · 31-9092 Medical Assistants; 43-3021 Billing and Posting Clerks	Stepping Stone MedicalStatesville 28677	12 wk · 50 hrs	—	—	—	—	—	$2,500
AccountingAccounting & Finance · 13-2011 Accountants and Auditors; 13-2082 Tax Preparers; 43-3031 Bookkeeping, Accounting, and Auditing Clerks	Southwestern Community CollegeSylva 28779	72 wk · 14 hrs	—	—	—	—	—	$5,804
Medical Office AdministrationMedical Office Administration · 43-1011 First-Line Supervisors of Office and Administrative Support Workers	Southwestern Community CollegeSylva 28779	80 wk · 16 hrs	79	25%	74%	$13,428	—	$5,092
Accounting and Finance (AAS)Accounting and Finance Associate's Degree · 43-3031 Bookkeeping, Accounting, and Auditing Clerks; 43-3051 Payroll and Timekeeping Clerks	Davidson-Davie Community CollegeThomasville 27360	72 wk · 18 hrs	—	—	—	—	—	$5,326
Associate in Arts (AA)Associate's Degree · 43-6011 Executive Secretaries and Executive Administrative Assistants	Davidson-Davie Community CollegeThomasville 27360	64 wk · 20 hrs	2,891	14%	62%	$8,685	—	$4,946
Medical Office Administrative AssistantCPR Certification and Notary Public Certification possible · 43-6013 Medical Secretaries and Administrative Assistants	Davidson-Davie Community CollegeThomasville 27360	8 wk · 18 hrs	—	—	—	—	—	$198
Medical Billing Specialist with Electronic Health RecordsCertified Professional Biller (CPB) ; Certified Electronic Health Record Specialist (CEHRS) · 29-2072 Medical Records Specialists; 43-3011 Bill and Account Collectors; 43-3021 Billing and Posting Clerks	Montgomery Community CollegeTroy 27371	52 wk · 9 hrs	—	—	—	—	—	$3,695
Office AdministrationOffice Administration · 43-6011 Executive Secretaries and Executive Administrative Assistants; 43-6014 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive	Montgomery Community CollegeTroy 27371	80 wk · 12 hrs	26	27%	68%	$14,646	—	$5,186
General EducationAssociate's Degree · 43-3071 Tellers; 43-4051 Customer Service Representatives	South Piedmont Community CollegeWadesboro 28170	64 wk · 40 hrs	—	—	—	—	—	$1,216
Medical Office AdministrationAssociate Degree in Applied Science: Medical Office Administration · 31-9092 Medical Assistants; 43-6013 Medical Secretaries and Administrative Assistants	Beaufort County Community CollegeWashington 27889	64 wk · 16 hrs	264	26%	78%	$8,819	—	$5,080
Office Administration TechnologyAssociate Degree in Applied Science: Office Administration · 43-6011 Executive Secretaries and Executive Administrative Assistants; 43-6014 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive	Beaufort County Community CollegeWashington 27889	64 wk · 16 hrs	49	16%	80%	$8,279	—	$5,080
Accounting & FinanceAccounting & Finance · 13-2082 Tax Preparers; 15-2099 Mathematical Science Occupations, All Other; 43-3031 Bookkeeping, Accounting, and Auditing Clerks	Rockingham Community CollegeWentworth 27375	64 wk · 18 hrs	84	10%	72%	$12,255	—	$4,996
Medical Billing and Coding (CPC Bootcamp)Certified Professional Medical Billing and Coding Technician · 43-3021 Billing and Posting Clerks	Rockingham Community CollegeWentworth 27375	15 wk · 3 hrs	11	82%	91%	$7,567	—	$190
Business Administration, Banking and Finance, Assoc. Applied Science (AAS)Business Administration, Banking and Finance · 13-2072 Loan Officers; 43-3011 Bill and Account Collectors; 43-3071 Tellers	Southeastern Community CollegeWhiteville 28472	89 wk · 13 hrs	—	—	—	—	—	$5,472
Medical Office Administration, Assoc. Applied Science (AAS)Associate Applied Science - Medical Office Administration · 43-1011 First-Line Supervisors of Office and Administrative Support Workers	Southeastern Community CollegeWhiteville 28472	80 wk · 13 hrs	7	86%	67%	$9,122	$6,840	$5,640
Medical Office AssistantCertified Medical Administrative Assistant · 31-9092 Medical Assistants; 43-6013 Medical Secretaries and Administrative Assistants	Southeastern Community CollegeWhiteville 28472	11 wk · 40 hrs	29	72%	61%	$5,771	$337	$180
Medical Office ManagerMedical Office Manager · 43-1011 First-Line Supervisors of Office and Administrative Support Workers	Wilkes Community CollegeWilkesboro 28697	24 wk · 40 hrs	—	—	—	—	—	$180
Accounting & FinanceAssociate in Applied Science in Accounting and Finance · 13-2082 Tax Preparers; 15-2099 Mathematical Science Occupations, All Other; 43-3031 Bookkeeping, Accounting, and Auditing Clerks	MARTIN COMMUNITY COLLEGEWilliamston 27892	64 wk · 16 hrs	—	—	—	—	—	$5,292
Accounting and FinanceAccounting and Finance · 13-2082 Tax Preparers; 15-2099 Mathematical Science Occupations, All Other; 43-3031 Bookkeeping, Accounting, and Auditing Clerks	Cape Fear Community CollegeWilmington 28401	74 wk · 15 hrs	—	—	—	—	—	$6,870
Distribution & WarehousingOSHA10 and Forklift · 43-5061 Production, Planning, and Expediting Clerks	Cape Fear Community CollegeWilmington 28401	23 wk · 5 hrs	—	—	—	—	—	$180
Freight Broker/Agent TrainingFreight Broker/Agent · 43-5011 Cargo and Freight Agents	Cape Fear Community CollegeWilmington 28401	25 wk · 40 hrs	—	—	—	—	—	$1,895
High School Equivalency/GED43-4051 Customer Service Representatives	Cape Fear Community CollegeWilmington 28401	16 wk · 12 hrs	—	—	—	—	—	$0
Medical Office AdministrationAssociate · 43-1011 First-Line Supervisors of Office and Administrative Support Workers	Cape Fear Community CollegeWilmington 28401	74 wk · 17 hrs	241	19%	76%	$9,551	—	$1,374
Certified Administrative Professional (GES291)Certified Administrative Professional · 43-6014 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive	UNIVERSITY OF NORTH CAROLINA AT WILMINGTONWilmington 28403	26 wk · 3 hrs	—	—	—	—	—	$2,064
Certified Medical Administrative Assistant with Medical Billing and Coding (GES1015)CPC or CCA or CBCS certifications · 31-9099 Healthcare Support Workers, All Other; 43-6013 Medical Secretaries and Administrative Assistants	UNIVERSITY OF NORTH CAROLINA AT WILMINGTONWilmington 28403	52 wk · 10 hrs	5	—	—	—	$3,695	$3,995
Accounting - Associate's DegreeAssociate Degree in Accounting · 13-2082 Tax Preparers; 15-2099 Mathematical Science Occupations, All Other; 43-3031 Bookkeeping, Accounting, and Auditing Clerks	Forsyth Technical Community CollegeWinston-salem 27103	80 wk · 14 hrs	—	—	—	—	—	$5,690
Medical CodingCertified Professional Coder · 43-3021 Billing and Posting Clerks	Forsyth Technical Community CollegeWinston-salem 27103	48 wk · 5 hrs	5	—	—	—	$1,291	$705
Medical Office Administration DegreeMedical Office Administration Associate Degree · 43-1011 First-Line Supervisors of Office and Administrative Support Workers	Forsyth Technical Community CollegeWinston-salem 27103	80 wk · 40 hrs	282	17%	80%	$11,601	—	$0
Medical Unit SecretaryHealth Unit Coordinator · 43-6013 Medical Secretaries and Administrative Assistants	Forsyth Technical Community CollegeWinston-salem 27103	14 wk · 12 hrs	13	92%	79%	$8,231	$353	$213

Source and date: U.S. Department of Labor, Training Provider Results — the open program index behind trainingproviderresults.gov, snapshot taken 2026-09-02 (2,616 programs for North Carolina in the index that day); the site states the data cover programs approved as of June 30, 2025 and outcomes for July 1, 2021 – June 30, 2025. Column definitions are the data dictionary’s (version 4.0): “Completed” = Percent of All Students who completed the program (DE122/DE121); “Employed Q2” = Percent of All Students Exiters who were employed in the 2nd Quarter after Exit (DE123/DE129); “Median earnings” = Median Earnings in the 2nd Quarter after Exit of All Students that are Employed in the 2nd Quarter after Exit (DE125) — one calendar quarter’s earnings, not a year’s; “Avg ITA $” = Average number of dollars the training program received from each WIOA participant Individual Training Account (ITA) during the time period (DE138/DE135); “Tuition” = Out-of-Pocket Cost for a Non-WIOA Participant: Tuition and Requested Fees (DE111) (books and supplies are reported separately and not shown). A dash means the federal file prints −1: Values displayed as "-1" indicate data that have been suppressed to protect confidentiality. Rows are ordered by city, then provider, then program — an order, not a ranking. Your local job center decides eligibility — this shows what is on the list and what it cost and produced, not whether you will be approved.

How the money works — the regulation, quoted

Federal WIOA Title I money pays a provider on the state list through an Individual Training Account; whether you get one is decided at your American Job Center after an assessment. Who may receive training services, in the regulation’s own words:

“Under WIOA sec. 134(c)(3)(A) training services may be made available to employed and unemployed adults and dislocated workers who: (a) A one-stop center or one-stop partner determines, after an interview, evaluation, or assessment, and career planning, are: (1) Unlikely or unable to obtain or retain employment that leads to economic self-sufficiency or wages comparable to or higher than wages from previous employment through career services; (2) In need of training services to obtain or retain employment leading to economic self-sufficiency or wages comparable to or higher than wages from previous employment; and (3) Have the skills and qualifications to participate successfully in training services; (b) Select a program of training services that is directly linked to the employment opportunities in the local area or the planning region, or in another area to which the individuals are willing to commute or relocate; (c) Are unable to obtain grant assistance from other sources to pay the costs of such training, including such sources as State-funded training funds, Trade Adjustment Assistance (TAA), and Federal Pell Grants established under title IV of the Higher Education Act of 1965, or require WIOA assistance in addition to other sources of grant assistance, including Federal Pell Grants (provisions relating to fund coordination are found at § 680.230 and WIOA sec. 134(c)(3)(B)); and (d) If training services are provided through the adult funding stream, are determined eligible in accordance with the State and local priority system in effect for adults under WIOA sec. 134(c)(3)(E) and § 680.600.”20 CFR 680.210 — Who may receive training services? (eCFR, title 20 up to date as of 2026-08-31) · fetched 2026-09-02 · FETCHED THIS BUILD

“For an official determination if you qualify for WIOA services, please contact your local American Job Center.”TrainingProviderResults.gov — WIOA Eligibility (U.S. Department of Labor, ETA) · fetched 2026-09-02 · BROWSER VERIFIED

Your local job center decides eligibility — this shows what is on the list and what it cost and produced, not whether you will be approved.

Where to go in North Carolina

Your American Job CenterCareerOneStop — American Job Centers in North Carolina
Eligibility is determined there, in person. URL pattern verified live 2026-09-02 for IL, NC, NJ, TX, CA, FL.

North Carolina’s own listNCWorks Online
fetched 2026-09-02 · the page says: “WIOA students are only permitted to use their Individual Training Account (ITA) funds in programs that appear on the Statewide Eligible Training Provider List (ETPL).”

Federal door 1CareerOneStop WIOA-eligible training finder — North Carolina
URL pattern verified live 2026-09-02 for IL, NC, TX, CA, FL, NJ.

Federal door 2trainingproviderresults.gov
The Department of Labor’s own search over the same data as the tables on this site; fetched 2026-09-02.

What this page cannot know

Whether you are eligible. Your local job center decides eligibility — this shows what is on the list and what it cost and produced, not whether you will be approved.
Whether a listed program is still enrolling, at what price, or on the list today. The index reflects programs approved as of June 30, 2025; providers and states change lists between reports. Check the state list and the provider’s page before paying anyone.
What you would earn. The earnings column is the median of one quarter’s earnings for people who were employed two quarters after exit — a record of others, not a forecast for you; where the state suppressed it, nothing is shown.
Why a number is missing. “Data on trainingproviderresults.gov are suppressed from public view when any of the following occur: Data submitted for the program contains sample sizes that are too small to protect Personally Identifiable Information (PII); No data were reported for the program; or The Department identified significant data quality issues with the state submitted data.”

If you want the sequence, not the list

RetrainMap Directions is a dated 90-day plan for one occupation and one state — which route first, which office, which date, which document — with the funding steps in the order they pay and every figure sourced. $19, one-time. If you were laid off recently, tell us at checkout and the plan opens with a days 0–3 section: where to file for unemployment in North Carolina, the state’s published weekly benefit floor and ceiling, the health-coverage windows quoted from the agencies, and the WARN-notice check. This page stays free either way.

Want this list narrowed to the one job you are aiming at, ranked by what each program produced, with a payback estimate against your pay? That is the $39 Retraining ROI report (free sample on that page).

About the $19 plan The $39 ROI report All four families in North Carolina