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Customer service, office and clerical in Florida: what is on the WIOA training list, what it cost, what it produced

157 programs on Florida’s list carry an occupation code in this family. Each row is one program as its provider reported it to the state and the state to the U.S. Department of Labor: the credential, the length, how many people exited, how many completed, how many were employed two quarters later, their median quarterly earnings, and what the program received per publicly funded participant. Rows are in city order — an order, not a ranking. Snapshot taken 2026-09-02.

Read this first. Your local job center decides eligibility — this shows what is on the list and what it cost and produced, not whether you will be approved. No promise is made here about money, seats, jobs or pay; the figures are what the providers reported, printed with their dates.
In this family, on the list157 programs
With an employment figure published66 of 157
With a per-participant ITA cost published32 of 157
With a tuition figure published157 of 157

Other families in Florida:

Healthcare support and nursingSkilled trades, including CDL truck drivingIT support and administrationAll four, with counts

Customer service, office and clerical 157 programs

Counted here: every occupation in SOC major group 43 (office and administrative support), which holds the seed occupations of the free audits — customer service representatives, bookkeeping clerks, receptionists, data-entry keyers. A program appears when any of the up-to-three occupation codes its provider reported matches.

157 rows
Program (provider’s page) · credential · occupation codeProvider · cityLengthExitedCompletedEmployed Q2 after exitMedian earnings, Q2 after exit (one quarter)Avg ITA $ per WIOA participantTuition & fees, non-WIOA
Medical Assisting - DiplomaDiploma in Medical Assissting · 31-9092 Medical Assistants; 43-4171 Receptionists and Information ClerksSouthern Technical College, Auburndale-IsAuburndale 3382340 wk · 18 hrs27067%78%$7,140$18,550$18,500
Certificate in Financial and Cost AccountingCertificate of Completion in Financial and Cost Accounting · 43-3031 Bookkeeping, Accounting, and Auditing ClerksFlorida Atlantic Univ-BocaBoca Raton 334314 wk · 5 hrs10100%$1,200
Certified Medical Business ManagementCareer Certificate · 43-1011 First-Line Supervisors of Office and Administrative Support WorkersFlorida Atlantic Univ-BocaBoca Raton 3343152 wk · 15 hrs207100%2%$10,303$4,402$2,850
Certified Medical Business Management & Certified Professional Coder Exam Review (Bundle)Medical Business Management & Professional Coder Certifications · 43-1011 First-Line Supervisors of Office and Administrative Support WorkersFlorida Atlantic Univ-BocaBoca Raton 3343146 wk · 40 hrs23198%$4,595
Microsoft Office Package of Five 8-hour classesCertificate of completion · 43-6011 Executive Secretaries and Executive Administrative Assistants; 43-6014 Secretaries and Administrative Assistants, Except Legal, Medical, and ExecutivePc Professor-Is - Boca RatonBoca Raton 334331 wk · 40 hrs$1,395
Administrative Office SpecialistMicrosoft Office Specialist (MOS) Quickbooks Certified User · 43-1011 First-Line Supervisors of Office and Administrative Support WorkersManatee Technical College-VsBradenton 3420333 wk · 32 hrs$3,845
Microsoft Office (MSALL)Certificate of Completion · 43-1011 First-Line Supervisors of Office and Administrative Support WorkersState College Of Florida, Manatee-Sarasota-CsBradenton 342074 wk · 21 hrs$3,500
Medical Administrative Specialist1) Certified Medical Administrative Assistant; 2) Microsoft Office Specialist (MOS) Bundle Certification. · 43-6013 Medical Secretaries and Administrative AssistantsCape Coral Technical CollegeCape Coral 3399335 wk · 30 hrs3574%79%$7,661$3,670$3,066
Medical Coder/BillerCertified Professional Coder (CPC) · 29-2072 Medical Records Specialists; 43-6013 Medical Secretaries and Administrative AssistantsCape Coral Technical CollegeCape Coral 3399337 wk · 30 hrs4151%67%$9,289$4,185$3,241
Administrative Office SpecialistOccupational Credential · 43-6011 Executive Secretaries and Executive Administrative Assistants; 43-6014 Secretaries and Administrative Assistants, Except Legal, Medical, and ExecutiveFlorida Panhandle Technical CollegeChipley 3242835 wk · 50 hrs$2,916
Medical Administrative SpecialistIndustry recognized · 43-1011 First-Line Supervisors of Office and Administrative Support Workers; 43-6013 Medical Secretaries and Administrative AssistantsFlorida Panhandle Technical CollegeChipley 3242825 wk · 50 hrs$2,911
Accounting Operations-CAccounting Operations · 11-3031 Financial Managers; 13-2011 Accountants and Auditors; 43-3031 Bookkeeping, Accounting, and Auditing ClerksPinellas Technical College (PTec) - ClearwaterClearwater 3376036 wk · 25 hrs3853%$2,628
Medical Administrative AssistantMedical Administrative Assistant · 43-6013 Medical Secretaries and Administrative AssistantsUltimate Medical Academy-IsClearwater 3375528 wk · 25 hrs$18,050
Administrative Office SpecialistCareer Certificate · 43-1011 First-Line Supervisors of Office and Administrative Support Workers; 43-6011 Executive Secretaries and Executive Administrative AssistantsWilliam T. Mcfatter Technical Center-VsDavie 3331740 wk · 26 hrs2218%33%$6,048$3,265
Legal Administrative SpecialistCollege Credit Certificate · 23-2011 Paralegals and Legal Assistants; 43-6012 Legal Secretaries and Administrative AssistantsWilliam T. Mcfatter Technical Center-VsDavie 3331743 wk · 24 hrs2536%27%$5,891$2,940
Medical Administrative Specialist*Career Certificate · 43-6013 Medical Secretaries and Administrative AssistantsWilliam T. Mcfatter Technical Center-VsDavie 3331743 wk · 24 hrs3259%36%$10,350$3,265
Medical AssistingCareer Certificate · 31-9092 Medical Assistants; 43-4171 Receptionists and Information ClerksWilliam T. Mcfatter Technical Center-VsDavie 3331743 wk · 24 hrs5781%33%$4,625$4,659
Accounting Technology ManagementCredential · 13-2082 Tax Preparers; 15-2099 Mathematical Science Occupations, All Other; 43-3031 Bookkeeping, Accounting, and Auditing ClerksDaytona State College-UnDaytona Beach 3211430 wk · 8 hrs575%$10,190$2,764
ACCOUNTING OPERATIONSMicrosoft Office Specialist and Quickbooks Certified User · 43-3031 Bookkeeping, Accounting, and Auditing ClerksLake Technical College-CSCFEustis 3272630 wk · 30 hrs2361%50%$7,270$3,743$3,024
ADMINISTRATIVE OFFICE SPECIALISTADMINISTRATIVE OFFICE SPECIALIST · 43-6011 Executive Secretaries and Executive Administrative AssistantsLake Technical College-CSCFEustis 3272635 wk · 30 hrs1225%80%$8,696$3,440
Accounting Technology ManagementTechnical Certificate · 43-3031 Bookkeeping, Accounting, and Auditing ClerksBroward College-CsFort Lauderdale 3330152 wk · 25 hrs4134%60%$14,724$4,126$3,064
Accounting Technology-ASAssociate Degree · 13-2052 Personal Financial Advisors; 43-3031 Bookkeeping, Accounting, and Auditing ClerksBroward College-CsFort Lauderdale 33301104 wk · 10 hrs50612%74%$13,452$9,230$6,810
Medical Administrative Assistant with EHRCertified Medical Administrative (CMAA) · 31-9092 Medical Assistants; 43-4171 Receptionists and Information ClerksBroward College-CsFort Lauderdale 3330120 wk · 4 hrs$2,861
Medical Billing and CodingCertified Billing and Coding Specialist (CBCS) · 43-6013 Medical Secretaries and Administrative AssistantsBroward College-CsFort Lauderdale 3330112 wk · 10 hrs$2,199
Accounting Technology Management-CCC1) College Credit Certificate (CCC); 2) QuickBooks Certified User. · 43-3031 Bookkeeping, Accounting, and Auditing ClerksFlorida SouthWestern State CollegeFort Myers 3391932 wk · 20 hrs2060%85%$14,718$3,007
Accounting Technology Operations (Heartland)CCC- Accounting Technology Operations · 43-3031 Bookkeeping, Accounting, and Auditing ClerksIndian River State College-CsFort Pierce 3498132 wk · 18 hrs33100%76%$8,184$1,869
Revenue Cycle Management - Medical Coder BillerRevenue Cycle Management Medical Coder Biller PCAP · 29-2072 Medical Records Specialists; 31-9099 Healthcare Support Workers, All Other; 43-6013 Medical Secretaries and Administrative AssistantsSanta Fe CollegeGainesville 3260612 wk · 38 hrs$0
Medical Billing & Coding SpecialistDiploma · 43-6013 Medical Secretaries and Administrative AssistantsHollywood Career Institute, LLCHollywood 3302056 wk · 20 hrs888%57%$9,181$15,000
Administrative Office Specialist (Online)Administrative Office Specialist Certification · 15-1232 Computer User Support Specialists; 43-1011 First-Line Supervisors of Office and Administrative Support Workers; 43-6011 Executive Secretaries and Executive Administrative AssistantsSheridan Technical College-VsHollywood 3302135 wk · 30 hrs4337%68%$6,842$3,265
Medical AssistingMedical Assistant Certificate · 31-9092 Medical Assistants; 43-4171 Receptionists and Information ClerksSheridan Technical College-VsHollywood 3302143 wk · 30 hrs7461%20%$5,505$4,490
Patient Care Technician*Patient Care Technician Certification · 31-9092 Medical Assistants; 43-4171 Receptionists and Information ClerksSheridan Technical College-VsHollywood 3302126 wk · 23 hrs8786%28%$8,180$1,985
Medical Administrative SpecialistMicrosoft Office Specialist (MOS) Bundle Certification (3 of 6) · 15-1232 Computer User Support Specialists; 43-6013 Medical Secretaries and Administrative AssistantsImmokalee Technical College (iTECH)Immokalee 3414226 wk · 40 hrs771%71%$9,367$3,628
Accounting TechnologyAssociate degree · 43-3031 Bookkeeping, Accounting, and Auditing ClerksFlorida State College At Jacksonville-CsJacksonville 32202104 wk · 40 hrs$6,292
Accounts Payable Manager Certification (Exam Cost Included)Accounts Payable Manager (APM) Certification · 43-3031 Bookkeeping, Accounting, and Auditing ClerksJacksonville UniversityJacksonville 322113 wk · 10 hrs$1,295
Accounts Payable Specialist Certification with Microsoft Excel (Voucher Included)Accounts Payable Specialist (APS) certification · 43-3031 Bookkeeping, Accounting, and Auditing ClerksJacksonville UniversityJacksonville 3221110 wk · 10 hrs$1,695
Certified Bookkeeper with Microsoft Excel (Exam Cost and Voucher Included)AIPB Certified Bookkeeper · 43-3031 Bookkeeping, Accounting, and Auditing ClerksJacksonville UniversityJacksonville 3221121 wk · 10 hrs$2,495
Certified Internal Auditor with Microsoft Excel (Voucher Included)IIA's Certified Internal Auditor · 13-2011 Accountants and Auditors; 43-3031 Bookkeeping, Accounting, and Auditing ClerksJacksonville UniversityJacksonville 3221137 wk · 10 hrs$1,295
Certified Medical Administrative Assistant with Medical Billing and Coding (Vouchers Included)Certified Professional Coder (CPC), Certified Coding Associate (CCA), Certified Billing and Coding Specialist (CBCS) · 29-2072 Medical Records Specialists; 43-6013 Medical Secretaries and Administrative AssistantsJacksonville UniversityJacksonville 3221153 wk · 10 hrs$3,695
Medical Billing Specialist (Voucher Included)Certified Professional Biller (CPB) exam · 29-2072 Medical Records Specialists; 43-6013 Medical Secretaries and Administrative AssistantsJacksonville UniversityJacksonville 3221131 wk · 10 hrs$2,495
ACCOUNTING OPERATIONSPost Secondary Adult Vocational · 43-3031 Bookkeeping, Accounting, and Auditing ClerksOsceola Technical College-O-Tech-CSCFKissimmee 3474430 wk · 40 hrs1688%50%$5,052$2,652
Business Administration and Management (AS)Associate's Degree · 43-1011 First-Line Supervisors of Office and Administrative Support WorkersPalm Beach State College-CsLake Worth 33461120 wk · 24 hrs3646%74%$8,227$6,956$6,060
Business Office SpecialistDiploma in Business Office Specialist · 43-6014 Secretaries and Administrative Assistants, Except Legal, Medical, and ExecutiveFlorida Technical College, Inc.-IsLakeland 3381336 wk · 16 hrs$14,535
Medical Assistant Technician with Emphasis in Basic XrayCareer Certificate · 31-9092 Medical Assistants; 43-4171 Receptionists and Information ClerksFlorida Technical College, Inc.-IsLakeland 3381336 wk · 16 hrs$19,200
Administrative Office Specialist-CMicrosoft Office Specialist (MOS) certification · 43-1011 First-Line Supervisors of Office and Administrative Support Workers; 43-6011 Executive Secretaries and Executive Administrative AssistantsMaynard A. Traviss Career Center-VsLakeland 3380338 wk · 28 hrs$4,253
Medical Administrative SpecialistCertificate of Completion · 15-1232 Computer User Support Specialists; 43-1011 First-Line Supervisors of Office and Administrative Support WorkersMaynard A. Traviss Career Center-VsLakeland 33803100 wk · 11 hrs$3,024
Accounting OperationsAccounting Operations · 13-2082 Tax Preparers; 43-3031 Bookkeeping, Accounting, and Auditing ClerksPinellas Technical CollegeLargo 3377036 wk · 25 hrs2938%$2,628
Accounting Technology Operations CertificateAccounting Technology Operations Certificate · 43-3031 Bookkeeping, Accounting, and Auditing ClerksSt Petersburg College-UnLargo 3376016 wk · 19 hrs2774%$2,012
Business Management (Banking and Finance plan) CertificateBusiness Management (Banking and Finance plan) Certificate · 43-4131 Loan Interviewers and ClerksSt Petersburg College-UnLargo 3376024 wk · 17 hrs1921%$2,682
Health Sciences-ASHealth Sciences AS · 11-9111 Medical and Health Services Managers; 43-6013 Medical Secretaries and Administrative AssistantsSt Petersburg College-UnLargo 33760104 wk · 8 hrs2524%9%$11,275$6,827$4,023
Prof. Bookkeeping with QuickBooksProfessional Bookkeeping with QuickBooks · 43-3031 Bookkeeping, Accounting, and Auditing ClerksSt Petersburg College-UnLargo 337601 wk · 30 hrs$0
Business Application (BAPP)15-1232 Computer User Support Specialists; 43-1011 First-Line Supervisors of Office and Administrative Support Workers; 43-4161 Human Resources Assistants, Except Payroll and TimekeepingAccess Computer TrainingLutz 3354812 wk · 15 hrs6281%52%$8,518$6,332$5,000
Introduction to Bookkeeping43-3011 Bill and Account Collectors; 43-3031 Bookkeeping, Accounting, and Auditing ClerksAccess Computer TrainingLutz 335484 wk · 8 hrs2095%46%$10,592$3,125$3,150
Microsoft Cloud Applications (CLOUD)Diploma · 13-1082 Project Management Specialists; 15-1299 Computer Occupations, All Other; 43-1011 First-Line Supervisors of Office and Administrative Support WorkersAccess Computer TrainingLutz 335484 wk · 9 hrs20100%64%$7,858$2,500
Microsoft Excel (EXCELALL)Occupational Credential · 11-3012 Administrative Services Managers; 43-1011 First-Line Supervisors of Office and Administrative Support WorkersAccess Computer TrainingLutz 335483 wk · 15 hrs$1,500
Microsoft Office (MSALL)Certificate · 43-1011 First-Line Supervisors of Office and Administrative Support WorkersAccess Computer TrainingLutz 335484 wk · 40 hrs$3,500
Microsoft Office Fundamentals (MSFUND)Certificate · 43-1011 First-Line Supervisors of Office and Administrative Support WorkersAccess Computer TrainingLutz 335482 wk · 36 hrs$1,500
Office Administration43-9061 Office Clerks, GeneralAccess Computer TrainingLutz 3354815 wk · 20 hrs$10,000
Administrative Office Specialist*Certificate · 15-1232 Computer User Support Specialists; 43-1011 First-Line Supervisors of Office and Administrative Support Workers; 43-6011 Executive Secretaries and Executive Administrative AssistantsAtlantic Technical College-VsMargate 3306340 wk · 26 hrs3853%59%$7,042$3,250
Business Management & AnalysisCertificate · 43-1011 First-Line Supervisors of Office and Administrative Support WorkersAtlantic Technical College-VsMargate 3306340 wk · 22 hrs8945%51%$6,046$2,800
Legal Administrative SpecialistCertificate · 43-6012 Legal Secretaries and Administrative AssistantsAtlantic Technical College-VsMargate 3306340 wk · 26 hrs2442%53%$10,401$3,250
Medical Admin SpecialistCertificate · 15-1232 Computer User Support Specialists; 43-1011 First-Line Supervisors of Office and Administrative Support WorkersAtlantic Technical College-VsMargate 3306340 wk · 12 hrs4963%50%$6,319$3,250
Accounting Operations College Credit CertificateCollege Credit Certificate · 43-3031 Bookkeeping, Accounting, and Auditing ClerksEastern Florida State CollegeMelbourne 3293545 wk · 30 hrs9622%68%$7,408$1,875
Medical Assisting-ASA.S. Medical Assisting · 31-9092 Medical Assistants; 43-4171 Receptionists and Information ClerksEastern Florida State CollegeMelbourne 3293544 wk · 40 hrs$3,992
Office Management AS DegreeAssociate in Science degree in Office Management · 43-6011 Executive Secretaries and Executive Administrative AssistantsEastern Florida State CollegeMelbourne 32935104 wk · 36 hrs$6,300
Accounting TechnologyAccounting Technology A.S Degree · 43-3031 Bookkeeping, Accounting, and Auditing ClerksMIAMI DADE COLLEGE (Various Campuses)Miami 3313296 wk · 26 hrs8100%$7,093
Business AdministrationAssociate's Degree · 13-1011 Agents and Business Managers of Artists, Performers, and Athletes; 43-1011 First-Line Supervisors of Office and Administrative Support WorkersMIAMI DADE COLLEGE (Various Campuses)Miami 33132104 wk · 20 hrs71100%68%$11,498$7,825
Medical AssistingCertified Medical Assistant · 31-9092 Medical Assistants; 43-4171 Receptionists and Information ClerksMiami Dade County Public Schools All-VsMiami 3314768 wk · 20 hrs27017%20%$3,195$3,328
Medical AssistantCertificate · 31-9092 Medical Assistants; 43-4171 Receptionists and Information ClerksConcorde Career Institute-MiramarMiramar 3302532 wk · 25 hrs20953%73%$6,650$17,991$19,028
Accounting Operations1) Microsoft Office Specialist Bundle Certification; 2) Quickbooks Certified User · 43-3031 Bookkeeping, Accounting, and Auditing ClerksLorenzo Walker Technical CollegeNaples 3410436 wk · 25 hrs4166%35%$6,000$3,646$3,334
Legal Administrative Specialist1) Microsoft Office Specialist Bundle Certification; 2) Quickbooks Certified User · 43-6012 Legal Secretaries and Administrative AssistantsLorenzo Walker Technical CollegeNaples 3410442 wk · 25 hrs5$3,672
Medical Administrative Specialist1) Microsoft Office Specialist Bundle Certification; 2) Quickbooks Certified User · 15-1232 Computer User Support Specialists; 31-9092 Medical Assistants; 43-6013 Medical Secretaries and Administrative AssistantsLorenzo Walker Technical CollegeNaples 3410442 wk · 25 hrs$3,550
Accounting Technology Management, CCCIndustry-recognized certificate · 43-3031 Bookkeeping, Accounting, and Auditing ClerksPasco Hernando State College-CsNew Port Richey 3465427 wk · 30 hrs$3,240
Accounting Technology Operations, CCCIndustry-recognized certificate · 43-3031 Bookkeeping, Accounting, and Auditing ClerksPasco Hernando State College-CsNew Port Richey 3465418 wk · 30 hrs$2,268
Accounting Technology Specialist, CCCIndustry-recognized certificate · 43-3031 Bookkeeping, Accounting, and Auditing ClerksPasco Hernando State College-CsNew Port Richey 3465412 wk · 30 hrs$1,587
Certified BookkeeperIndustry-recognized certificate · 43-3031 Bookkeeping, Accounting, and Auditing ClerksPasco Hernando State College-CsNew Port Richey 346546 wk · 30 hrs$1,295
Office Administration-ASOffice Administration, Associate in Science · 43-1011 First-Line Supervisors of Office and Administrative Support WorkersPasco Hernando State College-CsNew Port Richey 3465464 wk · 30 hrs$8,787
Office Management-CCCOffice Management · 43-1011 First-Line Supervisors of Office and Administrative Support WorkersPasco Hernando State College-CsNew Port Richey 3465427 wk · 30 hrs$3,855
Office SpecialistIndustry Recognized Cert · 43-1011 First-Line Supervisors of Office and Administrative Support WorkersPasco Hernando State College-CsNew Port Richey 3465427 wk · 30 hrs$2,733
Office Support-CCCOffice SupportCertificate · 43-1011 First-Line Supervisors of Office and Administrative Support WorkersPasco Hernando State College-CsNew Port Richey 3465412 wk · 30 hrs$1,902
Medical Administrative AssistantCertified Medical Administrative Assistant (CMAA) · 31-9092 Medical Assistants; 43-6013 Medical Secretaries and Administrative AssistantsZeal Technical Institute, LLCNorth Fort Myers 3390334 wk · 18 hrs$5,000
A+ Certification Course (Vouchers Included) Career Training CourseCompTIA A+ credential · 43-9021 Data Entry KeyersCollege Of Central Florida-CsOcala 3447416 wk · 40 hrs$3,200
Certified BookkeeperBookkeeping Certification · 43-3031 Bookkeeping, Accounting, and Auditing ClerksCollege Of Central Florida-CsOcala 3447412 wk · 40 hrs$3,600
Certified Medical Administrative Assistant43-6013 Medical Secretaries and Administrative AssistantsCollege Of Central Florida-CsOcala 3447426 wk · 12 hrs$0
Microsoft Office Specialist (MOS) Associate Certification TrainingMicrosoft Office Specialist: Associate · 43-6014 Secretaries and Administrative Assistants, Except Legal, Medical, and ExecutiveCollege Of Central Florida-CsOcala 3447424 wk · 11 hrs$1
Administrative CertificateAdministrative Certificate · 43-6011 Executive Secretaries and Executive Administrative Assistants; 43-6014 Secretaries and Administrative Assistants, Except Legal, Medical, and ExecutiveJoyce Carelock Ministries H.E.L.P CenterOdessa 335564 wk · 40 hrs64100%79%$8,118$2,779$2,800
Medical AssistantCertification · 31-9092 Medical Assistants; 43-4171 Receptionists and Information ClerksFortis CollegeOrange Park 3206539 wk · 40 hrs7965%70%$7,843$15,258
Medical Administrative AssistantCertified Medical Administrative Assistant · 43-1011 First-Line Supervisors of Office and Administrative Support Workers; 43-6013 Medical Secretaries and Administrative AssistantsAdventHealth University -CSCFOrlando 3280326 wk · 10 hrs$2,000
Physicians Office Assistant with EHRMCertified Clinical Medical Assistant · 43-6013 Medical Secretaries and Administrative AssistantsAdventHealth University -CSCFOrlando 3280326 wk · 20 hrs$5,000
BOOKKEEPING AND ACCOUNTING TECHNOLOGYDiploma · 43-3031 Bookkeeping, Accounting, and Auditing ClerksAna G Mendez University- CSCFOrlando 3282252 wk · 30 hrs$7,000
MEDICAL OFFICE ADMINISTRATIONMedical Office Administrator · 43-6013 Medical Secretaries and Administrative AssistantsConcorde Career Institute-Orlando-CSCFOrlando 3280332 wk · 25 hrs2931%59%$5,723$7,000
Microsoft Office Specialist Master Level (MOS)Certificate · 43-9061 Office Clerks, GeneralMy IT Future InstituteOrlando 328104 wk · 36 hrs$5,000
Microsoft Office Specialist Master LevelCertificate of Completion · 15-1232 Computer User Support Specialists; 43-1011 First-Line Supervisors of Office and Administrative Support Workers; 43-6014 Secretaries and Administrative Assistants, Except Legal, Medical, and ExecutiveMy IT Future Institute CSBOrlando 328103 wk · 30 hrs$2,132
ACCOUNTING OPERATIONSPost Secondary Adult Vocational (PSAV) · 43-3031 Bookkeeping, Accounting, and Auditing ClerksOrange Technical College - East Campus-CSCFOrlando 3281730 wk · 30 hrs3543%68%$6,912$4,183$2,628
ADMINISTRATIVE OFFICE SPECIALISTPSAV- Post Secondary Adult Vocational · 43-1011 First-Line Supervisors of Office and Administrative Support WorkersOrange Technical College - East Campus-CSCFOrlando 3281735 wk · 30 hrs1145%64%$6,816$4,468$3,066
MEDICAL ADMINISTRATIVE SPECIALISTPSAV- Post Secondary Adult Vocational · 43-6013 Medical Secretaries and Administrative AssistantsOrange Technical College - East Campus-CSCFOrlando 3281735 wk · 30 hrs1173%70%$6,729$4,693$3,066
LODGING OPERATIONSPSAV- Post Secondary Adult Vocational · 11-9081 Lodging Managers; 43-4081 Hotel, Motel, and Resort Desk ClerksOrange Technical College - South Campus-CSCFOrlando 3280920 wk · 40 hrs1794%24%$3,752$1,752
ACCOUNTS PAYABLE SPECIALIST W/MICRSFT EXCELContinue Education Unit · 43-3031 Bookkeeping, Accounting, and Auditing ClerksUniversity of Central Florida-Cont Educ-CSCFOrlando 3282626 wk · 4 hrs$2,010
BOOKKEEPING-PROFESSIONAL- W/QUICKBOOKS ONLINEContinue Education Unit · 43-3031 Bookkeeping, Accounting, and Auditing ClerksUniversity of Central Florida-Cont Educ-CSCFOrlando 3282626 wk · 5 hrs1155%$2,625
BOOKKEEPING-PROFESSIONAL- W/QUICKBOOKS ONLINE W/PAYROLL PRACTICE & MGMTBookkeeping Professional Certificate · 43-3031 Bookkeeping, Accounting, and Auditing ClerksUniversity of Central Florida-Cont Educ-CSCFOrlando 3282652 wk · 4 hrs1060%30%$14,960$3,945$3,854
CERTIFIED ADMINISTRATIVE PROFESSIONAL W/MICROSOFT OFFICE SPECIALISTADMINISTRATIVE OFFICE MANAGER CERTIFICATE · 43-9021 Data Entry KeyersUniversity of Central Florida-Cont Educ-CSCFOrlando 3282626 wk · 40 hrs$4,120
INTERNAL AUDITOR W/MICROSOFT EXCELConinue Education Unit · 43-3031 Bookkeeping, Accounting, and Auditing ClerksUniversity of Central Florida-Cont Educ-CSCFOrlando 3282626 wk · 15 hrs$1,450
PAYROLL PRACTICE & MANAGEMENT W/MICROSOFT EXCELContinue Education Unit · 43-3031 Bookkeeping, Accounting, and Auditing ClerksUniversity of Central Florida-Cont Educ-CSCFOrlando 3282626 wk · 7 hrs$2,682
MEDICAL OFFICE SPECIALISTContinuing Education Certificate · 43-6013 Medical Secretaries and Administrative AssistantsValencia College - Cont Educ-CSCFOrlando 328257 wk · 28 hrs19690%35%$6,888$4,098$4,350
Medical Office Support SpecialistCertification · 43-6013 Medical Secretaries and Administrative AssistantsValencia College, Continuing Edu-PolkOrlando 3282518 wk · 7 hrs$4,350
ACCOUNTING APPLICATIONSCollege Credit Certificates · 43-3031 Bookkeeping, Accounting, and Auditing ClerksValencia College-CSCFOrlando 3283544 wk · 24 hrs4835%$4,380$2,999
ACCOUNTING OPERATIONSCollege Credit Certificates · 43-3031 Bookkeeping, Accounting, and Auditing ClerksValencia College-CSCFOrlando 3283532 wk · 40 hrs6068%$2,825$1,999
ACCOUNTING SPECIALISTCollege Credit Certificates · 43-3031 Bookkeeping, Accounting, and Auditing ClerksValencia College-CSCFOrlando 3283532 wk · 40 hrs6381%$1,333
Medical AssistingMedical Assisting Diploma · 31-9092 Medical Assistants; 43-4171 Receptionists and Information ClerksDaytona College-IsOrmond Beach 3217440 wk · 19 hrs1145%91%$5,394$13,781
Business Management and SupervisionAssociate degree · 43-1011 First-Line Supervisors of Office and Administrative Support WorkersSt Johns River State College - Palatka CampusPalatka 3217732 wk · 40 hrs2646%83%$10,270$6,480
Medical Administrative Specialist (C)Certificate of Completion · 43-6013 Medical Secretaries and Administrative AssistantsHaney Technical CollegePanama City 3240540 wk · 40 hrs7667%81%$7,266$1,987$4,801
Medical Administrative Assistant Certified (CMAA)Certificate of Completion · 43-4171 Receptionists and Information ClerksThe University Of West Florida-UnPensacola 3251413 wk · 6 hrs$3,763
Medical Coding and BillingCertificate of Completion · 43-6013 Medical Secretaries and Administrative AssistantsThe University Of West Florida-UnPensacola 3251417 wk · 6 hrs8976%45%$7,734$4,873$3,640
General Career Preparation with High School DiplomaCertificate/Certification · 43-4051 Customer Service RepresentativesSmart Horizons Career Online Education (d.b.a. Career Online High School)Pompano Beach 33069104 wk · 3 hrs$1,295
High School Diploma with Leisure and HospitalityCertificate/Certification · 43-4081 Hotel, Motel, and Resort Desk ClerksSmart Horizons Career Online Education (d.b.a. Career Online High School)Pompano Beach 33069104 wk · 7 hrs$1,295
Office Management with High School DiplomaCertificate/Certification · 43-9061 Office Clerks, GeneralSmart Horizons Career Online Education (d.b.a. Career Online High School)Pompano Beach 33069104 wk · 3 hrs$1,295
Retail and Customer Service with High School DiplomaCertificate/Certification · 43-4051 Customer Service RepresentativesSmart Horizons Career Online Education (d.b.a. Career Online High School)Pompano Beach 33069104 wk · 3 hrs$1,295
Associate of Arts in AccountingAA in Accounting · 43-3031 Bookkeeping, Accounting, and Auditing ClerksKeiser University - Port St. LuciePort Saint Lucie 3498787 wk · 15 hrs$62,390
ACCOUNTING APPLICATIONSACCOUNTING APPLICATIONS · 43-3031 Bookkeeping, Accounting, and Auditing ClerksSeminole State College Of Florida-CSCFSanford 3277352 wk · 40 hrs3100%$3,819
ACCOUNTING APPLICATIONSCCC- College Credit Certificate · 43-3031 Bookkeeping, Accounting, and Auditing ClerksSeminole State College Of Florida-CSCFSanford 3277348 wk · 27 hrs4171%75%$10,339$3,761$3,819
ACCOUNTING OPERATIONSDiploma/Certificate · 43-3031 Bookkeeping, Accounting, and Auditing ClerksSeminole State College Of Florida-CSCFSanford 3277327 wk · 25 hrs9898%73%$8,648$2,880
ACCOUNTING SPECIALISTCCC- College Credit Certificate · 43-3031 Bookkeeping, Accounting, and Auditing ClerksSeminole State College Of Florida-CSCFSanford 3277316 wk · 28 hrs17198%82%$8,474$2,253
BUSINESS SPECIALISTCCC- College Credit Certificate · 11-1021 General and Operations Managers; 43-1011 First-Line Supervisors of Office and Administrative Support WorkersSeminole State College Of Florida-CSCFSanford 3277318 wk · 25 hrs27998%71%$9,233$2,253
CHEF'S APPRENTICECCC- College Credit Certificate · 35-1011 Chefs and Head Cooks; 35-2019 Cooks, All Other; 43-3031 Bookkeeping, Accounting, and Auditing ClerksSeminole State College Of Florida-CSCFSanford 3277318 wk · 25 hrs$2,253
FINANCIAL OPERATIONSCollege Credit Certificate · 11-9199 Managers, All Other; 43-3031 Bookkeeping, Accounting, and Auditing ClerksSeminole State College Of Florida-CSCFSanford 3277318 wk · 25 hrs693100%75%$7,294$2,253
FINANCIAL OPERATIONS SPECIALISTCCC- College Credit Certificate · 43-3031 Bookkeeping, Accounting, and Auditing ClerksSeminole State College Of Florida-CSCFSanford 3277327 wk · 25 hrs634100%76%$7,009$2,880
FOOD AND BEVERAGE OPERATIONSCCC- College Credit Certificate · 11-9051 Food Service Managers; 35-1011 Chefs and Head Cooks; 43-3031 Bookkeeping, Accounting, and Auditing ClerksSeminole State College Of Florida-CSCFSanford 3277318 wk · 38 hrs$2,880
Accounting Operations1) QuickBooks Certified User; 2) Entrepreneurship & Small Business; 3) Microsoft Office Specialist (MOS) Bundle Certification; 4) Microsoft Office Specialist Master · 43-3031 Bookkeeping, Accounting, and Auditing ClerksSuncoast Technical College-VsSarasota 3423343 wk · 21 hrs2273%21%$9,358$4,602$2,628
Digital DesignDigital Design Certificate · 27-1024 Graphic Designers; 43-9031 Desktop PublishersSuncoast Technical College-VsSarasota 3423340 wk · 30 hrs2458%32%$4,211$4,501
Medical Administrative SpecialistCertified Medical Administrative Assistant (CMAA) · 15-1232 Computer User Support Specialists; 43-1011 First-Line Supervisors of Office and Administrative Support Workers; 43-6013 Medical Secretaries and Administrative AssistantsSuncoast Technical College-VsSarasota 3423343 wk · 24 hrs3453%26%$8,256$6,938$3,618
Medical Professional: Medical CodingAssociate of Occupational Science Degree · 43-6013 Medical Secretaries and Administrative AssistantsAta Career Education-IsSpring Hill 3460670 wk · 40 hrs10$29,250
Professional CodingCertificate · 43-6013 Medical Secretaries and Administrative AssistantsAta Career Education-IsSpring Hill 3460650 wk · 40 hrs3100%$21,450
Accounting Technology Management CertificateCertificate of Completion · 43-3031 Bookkeeping, Accounting, and Auditing ClerksTallahassee State College-CsTallahassee 3230452 wk · 40 hrs771%$2,722
ACCOUNTING TECHNOLOGY SPECIALIST CERTIFICATECertificate of Completion · 43-3031 Bookkeeping, Accounting, and Auditing ClerksTallahassee State College-CsTallahassee 3230424 wk · 40 hrs580%$1,210
Accounting Techology OperationsCollege Credit Certificate · 43-3031 Bookkeeping, Accounting, and Auditing ClerksTallahassee State College-CsTallahassee 3230452 wk · 40 hrs2774%86%$11,778$1,815
Medical Office Administration A.S.Associate Degree · 43-6013 Medical Secretaries and Administrative AssistantsTallahassee State College-CsTallahassee 32304104 wk · 40 hrs5$6,049
Business Applications SpecialistBusiness Applications Specialist · 15-1232 Computer User Support Specialists; 43-6011 Executive Secretaries and Executive Administrative Assistants; 43-6014 Secretaries and Administrative Assistants, Except Legal, Medical, and ExecutiveCenter For Technology Training-IsTampa 3360710 wk · 30 hrs$2,750
Business Office SpecialistDiploma · 11-3012 Administrative Services Managers; 43-3031 Bookkeeping, Accounting, and Auditing ClerksComputer Coach Training Center - vsTampa 3361112 wk · 10 hrs7086%13%$4,265$5,200$4,900
Business Operations SpecialistCertification · 43-6011 Executive Secretaries and Executive Administrative AssistantsComputer Coach Training Center - vsTampa 336111 wk · 1 hrs1587%46%$3,900$6,250$5,000
Business Office SpecialistCertification · 43-6011 Executive Secretaries and Executive Administrative AssistantsComputer Coach Training Center-PolkTampa 336148 wk · 15 hrs15100%$4,900
Medical Office AdministrationMedical Office Administration (MOA) · 43-6013 Medical Secretaries and Administrative AssistantsConcorde Career Institute-Tampa (Polk)Tampa 3360732 wk · 25 hrs$14,263
Broadband Fiber Digital InstallerCertification · 43-2099 Communications Equipment Operators, All Other; 49-2021 Radio, Cellular, and Tower Equipment Installers and Repairers; 49-2022 Telecommunications Equipment Installers and Repairers, Except Line InstallersLearning Alliance CorporationTampa 336103 wk · 36 hrs$5,500$8,500
Broadband Wireless Digital InstallerDiploma · 43-2099 Communications Equipment Operators, All Other; 49-2021 Radio, Cellular, and Tower Equipment Installers and Repairers; 49-2022 Telecommunications Equipment Installers and Repairers, Except Line InstallersLearning Alliance CorporationTampa 336102 wk · 50 hrs$6,500
Microsoft Office Specialist MOSCertificate · 43-9061 Office Clerks, GeneralMy IT Future InstituteTampa 336073 wk · 36 hrs33100%55%$11,308$4,500$2,995
Medical Billing and CodingMedical Coding and Billing certificate · 43-6013 Medical Secretaries and Administrative AssistantsUltimate Medical AcademyTampa 3361245 wk · 30 hrs4,43165%4%$7,675$18,500
Medical Office and Billing SpecialistDiploma · 43-6013 Medical Secretaries and Administrative AssistantsUltimate Medical AcademyTampa 3361245 wk · 16 hrs71763%4%$7,538$18,525
Health Sciences-Medical Administrative Assistant- Online -ASCertificate in Medical Administrative Assistant. · 43-6013 Medical Secretaries and Administrative AssistantsUltimate Medical Academy Online-IsTampa 3360750 wk · 50 hrs$10,320
Medical Administrative AssistantDiploma · 43-6013 Medical Secretaries and Administrative AssistantsUltimate Medical Academy Online-IsTampa 3360743 wk · 17 hrs$16,340
Medical Billing and Coding Associates- Online-AsMedical Billing and Coding Associates · 29-2072 Medical Records Specialists; 43-6013 Medical Secretaries and Administrative AssistantsUltimate Medical Academy Online-IsTampa 3360775 wk · 14 hrs3,31659%1%$12,340$29,925
Entry Level Dental Front Office Administration ProgramDiploma · 43-6013 Medical Secretaries and Administrative AssistantsDENTRILOGY ACADEMY, LLCWest Palm Beach 3340913 wk · 16 hrs$7,250
Entry Level Expanded Functions & Entry Level Dental Front Office AdministrationDiploma in Dental Assissting · 31-9091 Dental Assistants; 31-9099 Healthcare Support Workers, All Other; 43-6013 Medical Secretaries and Administrative AssistantsDENTRILOGY ACADEMY, LLCWest Palm Beach 334099 wk · 40 hrs1292%55%$8,622$9,143$12,000
Executive Administrative AssistantCertification · 43-6011 Executive Secretaries and Executive Administrative AssistantsPC Professor-Is -West Palm BeachWest Palm Beach 334174 wk · 36 hrs1782%67%$8,394$6,072$6,480
Microsoft Office: Administrative AssistantCertificate of Completion · 43-1011 First-Line Supervisors of Office and Administrative Support Workers; 43-6014 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive; 43-9031 Desktop PublishersPC Professor-Is -West Palm BeachWest Palm Beach 334171 wk · 40 hrs$1,395
Package of Ten 8-hour ClassesMultiple Certifications · 15-1299 Computer Occupations, All Other; 43-6011 Executive Secretaries and Executive Administrative AssistantsPC Professor-Is -West Palm BeachWest Palm Beach 334172 wk · 40 hrs$2,895
QuickBooks (Level 1 or 2)QuickBooks · 43-3031 Bookkeeping, Accounting, and Auditing ClerksPC Professor-Is -West Palm BeachWest Palm Beach 334171 wk · 8 hrs11100%$345
Administrative Office SpecialistAdministrative Office Specialist Certificate · 43-1011 First-Line Supervisors of Office and Administrative Support Workers; 43-6011 Executive Secretaries and Executive Administrative AssistantsSchool Board of Palm Beach CountyWest Palm Beach 3340635 wk · 30 hrs$2,678
Accounting Technology Operatio-CAssociate's Degree · 43-3031 Bookkeeping, Accounting, and Auditing ClerksPolk State College-CsWinter Haven 33881104 wk · 14 hrs$6,733
Administrative Office SpecialistMicrosoft Office Specialist (MOS) Certification · 15-1232 Computer User Support Specialists; 43-1011 First-Line Supervisors of Office and Administrative Support Workers; 43-6011 Executive Secretaries and Executive Administrative AssistantsRidge Technical College - PolkWinter Haven 3388152 wk · 20 hrs$4,310

Source and date: U.S. Department of Labor, Training Provider Results — the open program index behind trainingproviderresults.gov, snapshot taken 2026-09-02 (2,654 programs for Florida in the index that day); the site states the data cover programs approved as of June 30, 2025 and outcomes for July 1, 2021 – June 30, 2025. Column definitions are the data dictionary’s (version 4.0): “Completed” = Percent of All Students who completed the program (DE122/DE121); “Employed Q2” = Percent of All Students Exiters who were employed in the 2nd Quarter after Exit (DE123/DE129); “Median earnings” = Median Earnings in the 2nd Quarter after Exit of All Students that are Employed in the 2nd Quarter after Exit (DE125) — one calendar quarter’s earnings, not a year’s; “Avg ITA $” = Average number of dollars the training program received from each WIOA participant Individual Training Account (ITA) during the time period (DE138/DE135); “Tuition” = Out-of-Pocket Cost for a Non-WIOA Participant: Tuition and Requested Fees (DE111) (books and supplies are reported separately and not shown). A dash means the federal file prints −1: Values displayed as "-1" indicate data that have been suppressed to protect confidentiality. Rows are ordered by city, then provider, then program — an order, not a ranking. Your local job center decides eligibility — this shows what is on the list and what it cost and produced, not whether you will be approved.

How the money works — the regulation, quoted

Federal WIOA Title I money pays a provider on the state list through an Individual Training Account; whether you get one is decided at your American Job Center after an assessment. Who may receive training services, in the regulation’s own words:

“Under WIOA sec. 134(c)(3)(A) training services may be made available to employed and unemployed adults and dislocated workers who: (a) A one-stop center or one-stop partner determines, after an interview, evaluation, or assessment, and career planning, are: (1) Unlikely or unable to obtain or retain employment that leads to economic self-sufficiency or wages comparable to or higher than wages from previous employment through career services; (2) In need of training services to obtain or retain employment leading to economic self-sufficiency or wages comparable to or higher than wages from previous employment; and (3) Have the skills and qualifications to participate successfully in training services; (b) Select a program of training services that is directly linked to the employment opportunities in the local area or the planning region, or in another area to which the individuals are willing to commute or relocate; (c) Are unable to obtain grant assistance from other sources to pay the costs of such training, including such sources as State-funded training funds, Trade Adjustment Assistance (TAA), and Federal Pell Grants established under title IV of the Higher Education Act of 1965, or require WIOA assistance in addition to other sources of grant assistance, including Federal Pell Grants (provisions relating to fund coordination are found at § 680.230 and WIOA sec. 134(c)(3)(B)); and (d) If training services are provided through the adult funding stream, are determined eligible in accordance with the State and local priority system in effect for adults under WIOA sec. 134(c)(3)(E) and § 680.600.”20 CFR 680.210 — Who may receive training services? (eCFR, title 20 up to date as of 2026-08-31) · fetched 2026-09-02 · FETCHED THIS BUILD
“For an official determination if you qualify for WIOA services, please contact your local American Job Center.”TrainingProviderResults.gov — WIOA Eligibility (U.S. Department of Labor, ETA) · fetched 2026-09-02 · BROWSER VERIFIED

Your local job center decides eligibility — this shows what is on the list and what it cost and produced, not whether you will be approved.

Where to go in Florida

Your American Job CenterCareerOneStop — American Job Centers in Florida
Eligibility is determined there, in person. URL pattern verified live 2026-09-02 for IL, NC, NJ, TX, CA, FL.
Florida’s own listNot verified at this build — Not verified at this build (the state's list sits behind a workforce-portal login per the 2026-09-02 scout); the two federal doors are printed instead.
Use the two federal doors instead.
Federal door 1CareerOneStop WIOA-eligible training finder — Florida
URL pattern verified live 2026-09-02 for IL, NC, TX, CA, FL, NJ.
Federal door 2trainingproviderresults.gov
The Department of Labor’s own search over the same data as the tables on this site; fetched 2026-09-02.

What this page cannot know

If you want the sequence, not the list

RetrainMap Directions is a dated 90-day plan for one occupation and one state — which route first, which office, which date, which document — with the funding steps in the order they pay and every figure sourced. $19, one-time. If you were laid off recently, tell us at checkout and the plan opens with a days 0–3 section: where to file for unemployment in Florida, the state’s published weekly benefit floor and ceiling, the health-coverage windows quoted from the agencies, and the WARN-notice check. This page stays free either way.

Want this list narrowed to the one job you are aiming at, ranked by what each program produced, with a payback estimate against your pay? That is the $39 Retraining ROI report (free sample on that page).

About the $19 plan The $39 ROI report All four families in Florida